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Reviews

Whatever your business computer or network needs, PC Docs will provide you with an up-to-date, appropriate IT network solution, and friendly IT support services, saving your business both time and money.

 

Don’t just take our word for it though, here’s what some of our customers think about us:

Karidis Clinic

Cosmetic Surgery

“We operate a Private Medical Service in London and sought out PC Docs as an alternative when we were reviewing our service providers.  It was the best decision we could have made, aside from a competitive pricing structure, the team there work with you to taper a service to support your individual business needs.  No issue is too small and support response times are swift and carried out in a polite and caring manner – no one is ever made to feel that their request is insignificant.  This support has become so evident to me throughout the recent unprecedented situations that the Covid 19 pandemic has presented us with as a business.  The team at PC Docs have supported our team in transitioning the move to remote working and also the management team allowing us to continue to provide a safe, seamless service to our patients.

 

In addition to the planned support, the team will also give advice on improvements and on new technologies available.  I am really pleased with the service given and would happily recommend PC Docs.”

Deborah Vine Chief Operating Officer

M & M Property

Estate & Letting Agency

“We are a firm of estate agents based in Islington, we first used PC Docs for some trouble shooting work, back in 2004, having been let down by our current IT company at the time. We were impressed with their efficiency and the personal service they provided.

 

We were also happy with their reasonable price structure. We soon started using them for all of our IT needs and have retained a maintenance agreement with them ever since. We are kept up to date with new technology to the market and have a reliable team at hand to deal with all of out IT issues.

 

We are more than happy with the service we have received and have every reason to recommend them to other businesses.”

Marji Adeyinka Managing Director

Theori Investments Limited

Property Management & Lettings Agency

“We have been working with PC Docs for over 5 years now and they have always been an absolute pleasure to work with. They have recently over seen the transition over to a hosted email platform which has eradicated the need for an expensive hardware upgrade. They are friendly and efficient. We would highly recommend PC Docs to anyone. They also have a friendly and knowledgeable team at hand to deal with all of our IT issues”

Chris Khailou Procurement Manager

Anthony Webb Estate Agents

Estate & Letting Agency

“I have been using PC Docs for many years now as the life support for Anthony Webb’s computer systems. John and his team have always managed to sort out all the computer problems that I have thrown at them. About a year ago we finally had to bite the bullet and upgrade the pc’s and server. John sourced all the hardware we needed and managed to get it all for very good prices. It would have been impossible to have all this work done during our normal working hours so John and his team agreed to do all the work over a Saturday night and through Sunday so that we could open for business as usual on Monday morning. I would always recommend PC Docs.”

Tony Ourris Managing Director

Chiller Box

Commercial Kitchen Design

“John and his IT support team at PC Docs have been a real asset to us at Chiller Box ever since we brought them on board. They are like minded in their approach to customer service, which means we can focus on our customers, leaving PC Docs to deal with any day to day IT issues arising. When it comes to the bigger picture we can always rely on John to understand our vision and give us sound advice as to the IT needs to help us get there. We look forward to many more long and good years with PC Docs by our side.”

Mario Poumpouris Managing Director

The Clinton Partnership

PR Agency

“We have been working with PC Docs for over 10 years now and they have always been an absolute pleasure to work with. They offer an excellent service and have become an invaluable source to us. They are at hand to sort out any problems we have as quickly as possible. They are friendly and efficient. We would highly recommend PC Docs to anyone. Thanks to John and his team for a great service!”

Simon Clinton Managing Director

Forty Group

Commercial Property Agency

“We have been using PC Docs for over 10 years now and we have always been delighted with the level of service we receive and the professional manner it is delivered on a daily basis. 

 

We recently moved offices and without PC Docs experience and forward thinking I doubt it would have gone as smoothly as it did. 

 

We moved in and had super fast internet, all our computers were fully functional and all our telephones were connected.”

 

We cannot recommend them highly enough.”

Matthew Shefras Managing Director

Helen Nicolas Accounting Solutions

Accountancy Services

“We are an accountancy practice and have worked with PC Docs for nearly 3 years. We could not recommend them more. Switching to PC Docs was the best decision we made for our growing practice. They are efficient, they are always one step ahead of us when it comes to hardware and software updates. They are friendly and nothing is too much for them. PC Docs has truly taken all the stress of IT from us. They are just a phone call away and problem solved. Like I said it’s a pleasure working with them and we highly recommend them.”

Helen Nicolas Managing Director

Hummingbird Travel

Travel Agency

“Our server died on a Monday morning but PC Docs were prompt, kept us informed of what they did and what the costs would be at all times and did a very professional job. They knew the seriousness of the situation and made themselves contactable at all times. We were impressed with the service and will be using PC Docs again.”

Tom Chambers Managing Director

St. Andrews Community Housing Association (SACHA)

Supported Living

“We are writing to thank you for way you dealt with our whole installation and the on-going support that you have provided us with since then. As a start-up not-for-profit organisation moving into new offices and relatively inexperienced in this area and our requirements etc., we needed a great deal of initial support and advice, in addition to guidance with our longer term plans. Coming highly recommended to us by another of your clients provided great comfort and your company was by far the easiest to communicate with. You used plain/straight language, provided a clear and well-priced initial supply/installation quote, very reasonable annual support/service charges with a clear understanding of the service level agreement. Choosing PC Docs as our IT partner was an easy decision to make and you have proven over and over again, that we made the right choice, always being there to sort out any issues with minimal delay and fuss! Thank you for all your efforts to date and we look forward to working with you into the future.”

Steven Angeli Managing Director

Autumn Gardens Care Home

Care Homes

“We have been working with PC Docs for over a number of years. We have found their support to be invaluable and fundamental to us running our business smoothly. They are always available to assist and find a swift resolution. This is crucial as, like every business, we depend on a smooth running system. We have also increased the services PC Docs initially provided by having them arrange our backup and also select and install our printers. It seems wherever there is a problem, PC Docs finds the answer.”

Elena Makrides Operations Director

Andrew Stevens Estate & Letting Agents

Estate & Letting Agency

“We are writing to thank you for the very professional way with which you dealt with our recent move. It was no small feat to co-ordinate the data, telephony and cabling installers and thanks to you and your team, everything went to plan and happened as it was supposed to! Our move went seamlessly and you guys went the extra mile, going out of your way to change your plans when the broadband installation date/time changed, that would have left us with any emails for up to 3 days, which thanks to you, did not happen. The hardware and software we purchased were competitively priced, quickly sourced and effectively installed, meaning that a stressful process was made that much easier thanks to PC Docs!”

Cos Eleftheriou Branch Manager

Oak Tree Care Services

Supported Living Accomodation

“We are writing to express our gratitude with the way you’ve dealt with our recent crisis. When our server crashed and we thought all was lost, the way you dealt with us and the problem was fantastic and a credit to you all! You were efficient and effective, responding immediately via remote log-in and then attending when the hardware needed to be changed, even at the weekend. This meant that down time and the disruption to our business was minimised and the quick restore of the planned daily backup led to all crucial information being available again without unnecessary delays. As we work with vulnerable people, it is even more important that all our systems and processes keep going 24/7 and its thanks to PC Docs that we were able to continue to provide our services without any interruption to the people we support and care for.”

Olivia Reveglia Deputy Manager

MILC Property Stylists Ltd

Interior Design Agency

“Working with PC Docs is always an absolute pleasure. We would highly recommend using them to anyone, they offer an excellent service and have become an invaluable source to us. They are very knowledgeable and sort out any problems we are having quickly and efficiently. Their service is always delivered with the upmost professionalism and as a small business we feel like we are in very safe hands.”

Heidi Clark Founder & Director

PNT Contractors

Building Contractors

“We made the switch to PC Docs over 3 years ago and haven’t looked back since! The service offered by all at PC Docs is second to none. They are always available to resolve any issues. PNT would like to thank John for everything so far and would always recommend PC Docs.”

Kyle Connolly Senior Buyer

Exoair Master Limited

Commercial Venitlation

“PC Docs have been looking after our IT infrastructure for over 10 years, during that time their professional advice, fast and friendly service has been instrumental in the development of our company and feel they are an integral part of our business, and are recommended unreservedly.”

Geoff Allum Managing Director
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What Our Clients Say

John and his IT support team at PC Docs have been a real asset to us at Chiller Box... We can focus on our customers, leaving PC Docs to deal with any day to day IT issues arising.
IT company review
Chiller Box Marios Poumpouris
It was the best decision we could have made… No issue is too small and support response times are swift and carried out in a polite and caring manner.
Karidis Clinic Deborah Vine
Thanks to you and your team, everything went to plan and happened as it was supposed to! Our move went seamlessly and you guys went the extra mile!
Andrew Stevens Cos Eleftheriou
We have used PC Docs for 10 years now. As with most companies when our IT goes wrong we need it dealt with asap… PC Docs do this for us and they do it very well.
IT Support review
Forty Group Stephen Fixman
Switching to PC Docs was the best decision we made for our growing practice...PC Docs has truly taken all the stress of IT from us.
Helen Nicolas Accounting Solutions Helen Nicolas

Get in Touch

Contact our IT Consultants today:

 

PC Docs

Southgate Office Village, Block F

288 Chase Road

London

N14 6HF

Alternatively, click here to enquire online