Get in Touch 0333 320 8338 (Help Desk: Option 1 / Sales: Option 2)

North London IT Support

Everything you need to keep your business up and running, to work remotely and to make the most of today’s technology.

 

Based in North London? IT support high on your list of priorities? At PC Docs, we offer fast-response emergency IT support services, remote working setup, high speed internet solutions, cloud services, network infrastructure design, online and data security plans and plenty more, all designed to keep your business flying high, even when things get challenging.

of our clients are completely satisfied with our expert IT support
of IT support tickets responded to within 10 minutes
IT support in London and the surrounding areas

Service Promise

A North London IT support service that is dedicated to resolving your issues and being there for you whenever you need us. PC Docs clients know that they can rely on our Service Level Agreements for the turnarounds they need, and the swift responses that make all the difference.

UK-Based Support

Looking for IT support in North London that communicates on your level? At PC Docs, we make asking for help a breeze, and getting the answers even easier. With plain English our only language, you’ll never have to feel frustrated again you need a problem resolved or a question answered.

 

Everything Covered

99% of our support tickets get a response in just 10 minutes, and most issues are resolved remotely. Our Microsoft Certified technicians are yet to come across anything they can’t handle. We’ve been providing IT support to North London companies since 2003, so you really can trust our extensive knowledge.

Your North London IT Support Specialists

Our IT support services are designed not just to keep your North London business ticking over, but to ensure it is in the best position to excel beyond the competition.

 

Whether you are looking to set up all your staff for remote working, are seeking a network or connectivity solution that solves productivity issues, or you are keen to reduce your risk by introducing resilient, disaster-proof systems, we have the expertise and knowhow to make it all happen for you.

Cloud Telephone Systems / VoIP

IT Hardware

VOIP Telephony is flexible enough to grow with you. PC Docs install Cloud Telephone Systems throughout London, tailored for your business so we always recommend the right telephone equipment for your exact needs.

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IT Support Services

IT Support for London Businesses

Our company provides pro-active IT support in London. It’s not just about repairing faults, our IT consultants and engineers provide sound, honest advice to prevent issues from disrupting your business.

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Network Solutions

IT Online Backup

A well-planned and robust network is the backbone of any successful London business. Our business IT support means your company networks are scalable to your needs and we always provide a detailed quote and accurate estimate.

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Hosted Exchange Email

hosted exchange email

Enhance business and team productivity with packages to suit all companies. Hosted email exchange solutions are accessible 24/7, from any device and with enhanced storage, you'll never run out of space again!

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Remote Working Solutions

We’ve helped many new and existing clients to facilitate effective remote working solutions. We provide strategic guidance and expert advice, in addition to technology deployment and ongoing technical support.

More AboutRemote Working Solutions

6 Great Reasons to Choose PC Docs for North London IT Support

 

When it comes to IT support, North London businesses have lots of great reasons to choose PC Docs as their preferred partner.

Quick

Super-fast problem solving. We respond to 99% of support tickets in just 10 minutes and resolve most issues remotely.

Skilled

In-depth knowledge, ready to tap into. For the solutions you need to improve your business operations, consult our experts.

Experienced

Supporting North London businesses since 2003. We have the experience to fix any issue, however complex.

Supportive

No more time wasted on hold to software or telecoms suppliers. We’ll take care of everything for you.

5-Star Rated

Our 5-star reviews make us proud, but we’ll never stop making an effort. We want you to be happy to recommend us.

No Tech-Speak

It’s a jargon-free service all the way with PC Docs. You’ll always understand the advice we give you, and that’s a promise.

Comprehensive IT Audit

FREE to all new PC Docs North London IT support clients

 

Is your IT system secured and protected? Has support for your operating systems and software lapsed leaving you prone to attack? Are you at risk from ageing hardware? Could your internet speed and WiFi coverage do with a boost?

 

All these critical issues and more are explored in our comprehensive IT Audit worth £1195, yours for FREE when you become a PC Docs client.

 

What’s included?

 

  • Security Assessment – antivirus, firewalls, company policies, Microsoft system updates and security patches
  • Data Recovery & Security – ensuring your business isn’t at risk from inadequate or unmonitored backups
  • Network Infrastructure – checking cabling meets current standards and WiFi is providing sufficient, secure coverage
  • Emails – assessment of current email applications, checking backup processes, identifying any room for speed and reliability enhancement
  • Operating Systems and Software – ensuring current systems and software are up to date and in support for updates and security patches
  • Hardware – performance appraisal of servers, PCs, storage drives, printers, network switches, etc. to ensure no risk of failure

 

Our IT Audit is FREE to all new PC Docs clients.

Ready to be fully supported by our North London IT experts?

Get in touch today for your FREE IT consultation.

 

Our Case Studies

At PC Docs, our experts support 60+ businesses in a wide range of industries. Read on to learn how our services have helped make a difference in so many ways.

World Famous Art Gallery Gets Urgent Internet Lifeline

20th January 2021

How PC Docs provided emergency IT support for the world famous Colnaghi art gallery in London, reinstating vital internet access and enabling them to open their doors on time and deliver a high profile virtual exhibition.

Our Reviews

Chiller Box

Star Star Star Star Star Commercial Kitchen Design

“John and his IT support team at PC Docs have been a real asset to us at Chiller Box ever since we brought them on board. They are like minded in their approach to customer service, which means we can focus on our customers, leaving PC Docs to deal with any day to day IT issues arising. When it comes to the bigger picture we can always rely on John to understand our vision and give us sound advice as to the IT needs to help us get there. We look forward to many more long and good years with PC Docs by our side.”

Mario Poumpouris Managing Director

Forty Group

Star Star Star Star Star Commercial Property Agency

“We have been using PC Docs for over 10 years now and we have always been delighted with the level of service we receive and the professional manner it is delivered on a daily basis. 

 

We recently moved offices and without PC Docs experience and forward thinking I doubt it would have gone as smoothly as it did. 

 

We moved in and had super fast internet, all our computers were fully functional and all our telephones were connected.”

 

We cannot recommend them highly enough.”

Matthew Shefras Managing Director

Helen Nicolas Accounting Solutions

Star Star Star Star Star Accountancy Services

“We are an accountancy practice and have worked with PC Docs for nearly 3 years. We could not recommend them more. Switching to PC Docs was the best decision we made for our growing practice. They are efficient, they are always one step ahead of us when it comes to hardware and software updates. They are friendly and nothing is too much for them. PC Docs has truly taken all the stress of IT from us. They are just a phone call away and problem solved. Like I said it’s a pleasure working with them and we highly recommend them.”

Helen Nicolas Managing Director

5 Star service from the IT company you can really trust

 

Responsive. Always ready to help. Understanding. Reliable. Just a few things our clients have been saying about us. If you appreciate a fast response, great technical skill and a personal service backed by family values, we think you’ll enjoy working with PC Docs. We’ll certainly enjoy working with you.

 

Helen Nicholas
HNAS Accounting Solutions
Matthew Shefras
Forty Group
Tony Ourris
Anthony Webb Estate Agents

Our Partners

IT Support Company
IT Companies London
IT Consultants London
PC Support
Business IT Support
Small Business IT Support
IT Support
IT Support for Draytek
London IT Support for ESET
IT Support for Lenovo
IT Support for Sophos
IT Support for Yealink

Contact Us

PC Docs is the North London IT Support company that local businesses know they can trust to take care of all their IT and communications needs under one roof.

Why not speak to one of our helpful experts today to discover how we can add value and make a difference to your organisation?

Map Marker

PC Docs

Southgate Office Village

Block F, 288 Chase Road

London

N14 6HF

Phone0333 320 8338

Alternatively, fill out the form on this page and we’ll return contact as soon as possible.



    Who we've worked with

    FAQs

    Do you cover all of North London?

    Yes, we supply telecoms and IT support services North London wide, including all of Barnet, Brent, Camden, Harrow, Islington, Cricklewood, Hampstead, Hendon, Kentish Town, Kilburn, Mill Hill, St John’s Wood, The Hyde, Willesden and Golders Green and all the local areas within.

    What IT support services do you offer in North London?

    Our fully managed North London IT support services include all-inclusive onsite visits plus unlimited remote IT support. Our UK-based helpdesk is manned by knowledgeable Microsoft Certified technicians, all available throughout regular business hours to deal with any issues you report. We also offer emergency IT support services with a dedicated hotline, so you can contact us round the clock should you need us.

    What is ‘fully managed’ IT support?

    Fully managed IT support reduces risk by ensuring uptime and therefore business continuity. It’s a crucial part of our fully managed IT support services for North London companies.

     

    With fully managed IT support, you’ll find our team takes ongoing responsibility for every part of your IT and telecoms systems. From managing cloud backups to ensuring all the latest updates and software versions are installed on your systems, to network efficiency audits and troubleshooting, everything our North London IT support team does is geared towards boosting the efficiency of your business.

    How quickly can you resolve my IT problem?

    We offer a guaranteed two-hour response time for all IT support issues, although 99% of the time we’ll respond to support tickets in just 10 minutes. Our North London IT support team has in-depth experience and the required technical knowledge to identify issues quickly. We are also dedicated to making certain you will never have to wait longer than necessary for the solutions you need to boost productivity.

    Can you set us up for remote working?

    Definitely yes! And we can provide support to your remote workers too. We offer everything a North London business would need to work remotely, from cloud phone systems and mobile services to virtual servers, hosted email and web conferencing.

    How much do your IT support services cost?

    All our IT support services are tailored to suit the needs of our North London clients. You may use bespoke software for example, or have a specific setup that’s unique to your business. This is precisely why we tailor our support plans on an individual basis.

     

    As an idea of costs, our SLA-based, fixed rate IT support service starts from just £15 plus VAT per calendar month. Ad-hoc pay-as-you-go services start from £100 hour, pre-paid in blocks of 5 hours. All prices are subject to VAT.

    What IT problems can you resolve?

    Our team’s knowledge and experience is comprehensive, so we are able to resolve most IT issues as well as provide expert guidance on numerous technology matters.

     

    If you are users of bespoke applications, we will assess whether we can support them, but in most cases it is not a problem. Exactly what is included in your IT support service will be detailed in your individual contract, so you have full clarity as to what is and isn’t covered.

    Do you need to attend my North London office to provide IT support services?

    We provide an onsite IT support service North London wide, however in the majority of cases we are usually able to resolve most issues remotely. This is beneficial because you can enjoy a much faster turnaround, as well as lower costs because we don’t have to charge for travelling time.

     

    Our remote IT support service allows us to access your systems from our office, quickly identifying and resolving issues and getting you back to work swiftly.

     

    99% of our support tickets receive a response within only 10 minutes, most problems resolved without the need for an onsite visit.

    Your One-Stop-Shop for all Your North London IT and Telecoms Needs

    Why not speak to one of our friendly North London IT support experts today to discover how we can add value and make a difference to your business?

    Get in touch