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Reassurance is part and parcel of the service you’ll receive when you engage PC Docs for IT support. St Albans wide, our commitment to delivering top service levels means businesses get to enjoy fast response times and fixes, a proactive approach, and expert advice and guidance.
There’s nothing more refreshing than jargon-free advice, instant responses and an IT support company that speaks your language. And that’s precisely what you’ll encounter with the UK-based experts at PC Docs, where getting the IT support you need is always a frustration-free experience.
99% of our support tickets receive a response within just 10 minutes, with most issues resolved remotely without the need for an onsite visit, saving your time and keeping your costs to a minimum. Depended upon by St Albans businesses since 2003, our Microsoft Certified technicians have the experience and knowhow to handle any IT support matter.
Maintaining competitive edge is crucial when growing a business, and to achieve that you’ll need reliable suppliers. And that’s just what you’ll get when you choose PC Docs for IT support. St Albans wide, we are able to assist all types of companies in any industry sector.
Whether you’re looking to improve working efficiency, set up a secure remote working network or protect your business with a disaster recovery and back-up solution, our qualified experts have the expertise to deliver everything you need.
VOIP Telephony is flexible enough to grow with you. PC Docs install Cloud Telephone Systems throughout London, tailored for your business so we always recommend the right telephone equipment for your exact needs.
More AboutCloud Telephone Systems for Business in London, UK
Our company provides pro-active IT support in London. It’s not just about repairing faults, our IT consultants and engineers provide sound, honest advice to prevent issues from disrupting your business.
More AboutIT Support Services
A well-planned and robust network is the backbone of any successful London business. Our business IT support means your company networks are scalable to your needs and we always provide a detailed quote and accurate estimate.
More AboutNetwork Solutions
We’ve helped many new and existing clients to facilitate effective remote working solutions. We provide strategic guidance and expert advice, in addition to technology deployment and ongoing technical support.
More AboutRemote Working Solutions
Securing your business data is crucial. Industry leading firewalls to protect your networks, anti-virus to protect your systems as well as specialist software to prevent against malware and ransomware.
More AboutIT Security & Disaster Recovery
In terms of IT support, St Albans businesses have a number of reasons to choose PC Docs.
99% of support tickets get a response within 10 minutes, plus with most issues fixed remotely, there are no delays in getting you back up and running.
All the knowledge you need for total peace of mind. Whether it’s problem solving or strategic advice, our Microsoft Certified technicians are qualified to assist.
We’ve been providing IT services St Albans wide since 2003, so you can genuinely depend on us as your long term partners.
No one has time to wait for help from telecoms or software suppliers. Instead, let PC Docs take care of all that for you, so you can get on with your day.
We’re proud of our 5-star reviews, but we’ll never be complacent. Our aim is for you to recommend us, so we’ll always be upping our game to deliver top levels of service.
At PC Docs, IT jargon doesn’t form part of our vocabulary. So you’ll always find our advice easy to understand, and our friendly experts a pleasure to deal with.
FREE to all new PC Docs IT support clients in St Albans
Our comprehensive IT audit, FREE to all new clients who take on our IT support St Albans wide, is designed to identify a variety of issues that could be impacting on your productivity and holding back your business growth.
Here’s what’s included in the audit, worth £1195:
What’s included?
Ready to be fully supported by our St Albans IT experts?
Get in touch today for your FREE IT consultation.
At PC Docs, our experts support 60+ businesses in a wide range of industries. Read on to learn how our services have helped make a difference in so many ways.
How a cloud desktop solution enabled anytime, anyplace working for a concrete supplier dedicated to 24/7 customer care.
How a well-planned Wi-Fi and CCTV installation ensured a renowned property development company could provide a well-connected and secure place to live for its new tenants.
How a carefully considered WiFi installation for a Grade II listed building got a well-known artist and author up and running, working from home, enjoying a fully connected entertainment system, and the peace of mind of secure video access control.
Here’s how we made sure that an international games developer, left in the lurch at the last minute by its existing IT provider, was able to open its new London office on time against all the odds.
A complete network infrastructure and IT setup for a technology-dependent shipping expert known for serving some of the world’s most prestigious auction houses and art dealers.
High speed internet, CCTV, a powerful POS system and remote-working friendly VoIP telephone system were just what were needed to get this new North London gym up and running.
How PC Docs resolved a range of IT related issues at this valued community centre in Islington, reinstating working efficiency so that local residents could access the vital support they needed.
How PC Docs provided emergency IT support for the world famous Colnaghi art gallery in London, reinstating vital internet access and enabling them to open their doors on time and deliver a high profile virtual exhibition.
How we kitted out a new estate agency branch office from scratch with a fully networked PC suite, building in the convenience and flexibility of remote working and cloud sharing.
Commercial Kitchen Design
“John and his IT support team at PC Docs have been a real asset to us at Chiller Box ever since we brought them on board. They are like minded in their approach to customer service, which means we can focus on our customers, leaving PC Docs to deal with any day to day IT issues arising. When it comes to the bigger picture we can always rely on John to understand our vision and give us sound advice as to the IT needs to help us get there. We look forward to many more long and good years with PC Docs by our side.”
Mario Poumpouris Managing Director
Commercial Property Agency
“We have been using PC Docs for over 10 years now and we have always been delighted with the level of service we receive and the professional manner it is delivered on a daily basis.
We recently moved offices and without PC Docs experience and forward thinking I doubt it would have gone as smoothly as it did.
We moved in and had super fast internet, all our computers were fully functional and all our telephones were connected.”
We cannot recommend them highly enough.”
Matthew Shefras Managing Director
Accountancy Services
“We are an accountancy practice and have worked with PC Docs for nearly 3 years. We could not recommend them more. Switching to PC Docs was the best decision we made for our growing practice. They are efficient, they are always one step ahead of us when it comes to hardware and software updates. They are friendly and nothing is too much for them. PC Docs has truly taken all the stress of IT from us. They are just a phone call away and problem solved. Like I said it’s a pleasure working with them and we highly recommend them.”
Helen Nicolas Managing Director
Responsive. Always ready to help. Understanding. Reliable. Just a few things our clients have been saying about us. If you appreciate a fast response, great technical skill and a personal service backed by family values, we think you’ll enjoy working with PC Docs. We’ll certainly enjoy working with you.
PC Docs is the IT Support provider St Albans businesses know they trust to manage all their IT and communications needs under one roof.
Why not speak to one of our helpful experts today to discover how we can add value and make a difference to your organisation?
PC Docs
Southgate Office Village
Block F, 288 Chase Road
London
N14 6HF
0333 320 8338
Alternatively, fill out the form on this page and we’ll return contact as soon as possible.
Our IT support services in St Albans include fully-comprehensive onsite visits plus unlimited remote IT support. Our UK-based helpdesk is managed by long term experienced and fully qualified Microsoft Certified technicians, all available during regular business hours. We also offer emergency IT support services with a dedicated hotline, so you can reach us 24/7 for any IT emergency that arises.
Our fully managed IT support means we take ongoing responsibility for every element of your IT and telecoms systems. From managing cloud backups to verifying that all the latest updates and software versions are installed on your systems, to network efficiency audits and troubleshooting, everything our St Albans IT support team does for you is focused on supporting the growth of your business.
We offer a guaranteed two-hour response time for all IT support issues, although 99% of support tickets get a response within just 10 minutes. Our St Albans IT support team is adept at identifying issues in super-fast time, so you’ll rarely have to wait for a problem to be resolved.
Yes, it’s something we specialise in. And we can provide IT support to your remote workers St Albans wide too. We offer all that a Hertfordshire business needs for efficient, safe and secure remote working, from cloud phone systems and mobile services to virtual servers, hosted email and web conferencing.
All our IT support services are tailored to suit the individual needs of our St Albans clients. Whether you use bespoke software, or have a unique setup, we can tailor a plan that works for your business.
To give you an idea of costs, our SLA-based, fixed rate IT support service starts from just £15 plus VAT per calendar month. Ad-hoc pay-as-you-go services start from £100 hour, pre-paid in blocks of 5 hours. All prices are subject to VAT.
We provide onsite IT support St Albans wide. The good news is that we are usually able to resolve most issues remotely. This provides a much faster turnaround, as well as keeping costs down thanks to there being no need to charge for travelling time.
Our remote IT support service allows us to access your systems from our office, swiftly identifying and resolving issues and getting you back up and running in super quick time.
Speak to one of our helpful St Albans IT support specialists today and discover how we can bring peace of mind into your business.
Get in touchGet a Free IT Consultation
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Get Emergency IT Support
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