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IT Support St Albans

Looking for reliable IT support? St Albans wide, the team here at PC Docs will provide you with a trusted service that will maintain your uptime, right round the clock.

 

When you are focused on competing and boosting your business reputation, you will always be reliant on IT support. St Albans wide, businesses rely on PC Docs for a host of services. From emergency IT support to cloud telephone systems, remote working solutions to network infrastructure and high speed internet, everything comes with a genuinely personal service, and a quality guarantee.

of our clients are completely satisfied with our expert IT support
of IT support tickets responded to within 10 minutes
IT support in London and the surrounding areas

Service Promise

Reassurance is part and parcel of the service you’ll receive when you engage PC Docs for IT support. St Albans wide, our commitment to delivering top service levels means businesses get to enjoy fast response times and fixes, a proactive approach, and expert advice and guidance.

UK-Based Support

There’s nothing more refreshing than jargon-free advice, instant responses and an IT support company that speaks your language. And that’s precisely what you’ll encounter with the UK-based experts at PC Docs, where getting the IT support you need is always a frustration-free experience.

Extensive Expertise

99% of our support tickets receive a response within just 10 minutes, with most issues resolved remotely without the need for an onsite visit, saving your time and keeping your costs to a minimum. Depended upon by St Albans businesses since 2003, our Microsoft Certified technicians have the experience and knowhow to handle any IT support matter.

IT Support St Albans Businesses Rate 5-Star for Service

Maintaining competitive edge is crucial when growing a business, and to achieve that you’ll need reliable suppliers. And that’s just what you’ll get when you choose PC Docs for IT support. St Albans wide, we are able to assist all types of companies in any industry sector.

 

Whether you’re looking to improve working efficiency, set up a secure remote working network or protect your business with a disaster recovery and back-up solution, our qualified experts have the expertise to deliver everything you need.

Cloud Telephone Systems for Business in London, UK

IT Hardware

VOIP Telephony is flexible enough to grow with you. PC Docs install Cloud Telephone Systems throughout London, tailored for your business so we always recommend the right telephone equipment for your exact needs.

More AboutCloud Telephone Systems for Business in London, UK

IT Support Services

IT Support for London Businesses

Our company provides pro-active IT support in London. It’s not just about repairing faults, our IT consultants and engineers provide sound, honest advice to prevent issues from disrupting your business.

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Network Solutions

IT Online Backup

A well-planned and robust network is the backbone of any successful London business. Our business IT support means your company networks are scalable to your needs and we always provide a detailed quote and accurate estimate.

More AboutNetwork Solutions

Remote Working Solutions

We’ve helped many new and existing clients to facilitate effective remote working solutions. We provide strategic guidance and expert advice, in addition to technology deployment and ongoing technical support.

More AboutRemote Working Solutions

IT Security & Disaster Recovery

IT System Recovery

Securing your business data is crucial. Industry leading firewalls to protect your networks, anti-virus to protect your systems as well as specialist software to prevent against malware and ransomware.

More AboutIT Security & Disaster Recovery

6 Top Reasons to Choose PC Docs for IT Support in St Albans

 

In terms of IT support, St Albans businesses have a number of reasons to choose PC Docs.

Quick problem solving

99% of support tickets get a response within 10 minutes, plus with most issues fixed remotely, there are no delays in getting you back up and running.

In-depth knowhow

All the knowledge you need for total peace of mind. Whether it’s problem solving or strategic advice, our Microsoft Certified technicians are qualified to assist.

Long term experience

We’ve been providing IT services St Albans wide since 2003, so you can genuinely depend on us as your long term partners.

All-encompassing support

No one has time to wait for help from telecoms or software suppliers. Instead, let PC Docs take care of all that for you, so you can get on with your day.

5-star rated

We’re proud of our 5-star reviews, but we’ll never be complacent. Our aim is for you to recommend us, so we’ll always be upping our game to deliver top levels of service.

Jargon-free

At PC Docs, IT jargon doesn’t form part of our vocabulary. So you’ll always find our advice easy to understand, and our friendly experts a pleasure to deal with.

Comprehensive IT Audit

FREE to all new PC Docs IT support clients in St Albans

 

Our comprehensive IT audit, FREE to all new clients who take on our IT support St Albans wide, is designed to identify a variety of issues that could be impacting on your productivity and holding back your business growth.

 

Here’s what’s included in the audit, worth £1195:

 

What’s included?

 

  • Security Assessment – antivirus, firewalls, company policies, Microsoft system updates and security patches
  • Data Recovery & Security – making sure your business isn’t at risk from insufficient or unmonitored backups
  • Network Infrastructure – checking cabling is in line with current standards and WiFi is providing adequate, secure coverage
  • Emails – review of existing email applications, analysing backup processes, highlighting any potential for a boost in speed and reliability
  • Operating Systems and Software – ensuring current systems and software are up to date and in support for vital updates and critical security patches
  • Hardware – performance appraisal of servers, PCs, storage drives, printers, network switches, etc. to ensure failure isn’t on the cards

 

Our IT Audit is FREE to all new PC Docs clients.

Ready to be fully supported by our St Albans IT experts?

Get in touch today for your FREE IT consultation.

 

Our Case Studies

At PC Docs, our experts support 60+ businesses in a wide range of industries. Read on to learn how our services have helped make a difference in so many ways.

World Famous Art Gallery Gets Urgent Internet Lifeline

20th January 2021

How PC Docs provided emergency IT support for the world famous Colnaghi art gallery in London, reinstating vital internet access and enabling them to open their doors on time and deliver a high profile virtual exhibition.

Our Reviews

Chiller Box

Star Star Star Star Star Commercial Kitchen Design

“John and his IT support team at PC Docs have been a real asset to us at Chiller Box ever since we brought them on board. They are like minded in their approach to customer service, which means we can focus on our customers, leaving PC Docs to deal with any day to day IT issues arising. When it comes to the bigger picture we can always rely on John to understand our vision and give us sound advice as to the IT needs to help us get there. We look forward to many more long and good years with PC Docs by our side.”

Mario Poumpouris Managing Director

Forty Group

Star Star Star Star Star Commercial Property Agency

“We have been using PC Docs for over 10 years now and we have always been delighted with the level of service we receive and the professional manner it is delivered on a daily basis. 

 

We recently moved offices and without PC Docs experience and forward thinking I doubt it would have gone as smoothly as it did. 

 

We moved in and had super fast internet, all our computers were fully functional and all our telephones were connected.”

 

We cannot recommend them highly enough.”

Matthew Shefras Managing Director

Helen Nicolas Accounting Solutions

Star Star Star Star Star Accountancy Services

“We are an accountancy practice and have worked with PC Docs for nearly 3 years. We could not recommend them more. Switching to PC Docs was the best decision we made for our growing practice. They are efficient, they are always one step ahead of us when it comes to hardware and software updates. They are friendly and nothing is too much for them. PC Docs has truly taken all the stress of IT from us. They are just a phone call away and problem solved. Like I said it’s a pleasure working with them and we highly recommend them.”

Helen Nicolas Managing Director

5 Star service from the IT company you can really trust

 

Responsive. Always ready to help. Understanding. Reliable. Just a few things our clients have been saying about us. If you appreciate a fast response, great technical skill and a personal service backed by family values, we think you’ll enjoy working with PC Docs. We’ll certainly enjoy working with you.

 

Helen Nicholas
HNAS Accounting Solutions
Matthew Shefras
Forty Group
Tony Ourris
Anthony Webb Estate Agents

Our Partners

IT Support Company
IT Companies London
IT Consultants London
PC Support
Business IT Support
Small Business IT Support
IT Support
IT Support for Draytek
London IT Support for ESET
IT Support for Lenovo
IT Support for Sophos
IT Support for Yealink

Contact Us

PC Docs is the IT Support provider St Albans businesses know they trust to manage all their IT and communications needs under one roof.

Why not speak to one of our helpful experts today to discover how we can add value and make a difference to your organisation?

Map Marker

PC Docs

Southgate Office Village

Block F, 288 Chase Road

London

N14 6HF

Phone0333 320 8338

Alternatively, fill out the form on this page and we’ll return contact as soon as possible.

Get a quote

 

    Who we've worked with

    FAQs

    What IT services do you offer in St Albans?

    Our IT support services in St Albans include fully-comprehensive onsite visits plus unlimited remote IT support. Our UK-based helpdesk is managed by long term experienced and fully qualified Microsoft Certified technicians, all available during regular business hours. We also offer emergency IT support services with a dedicated hotline, so you can reach us 24/7 for any IT emergency that arises.

    What is ‘fully managed’ IT support?

    Our fully managed IT support means we take ongoing responsibility for every element of your IT and telecoms systems. From managing cloud backups to verifying that all the latest updates and software versions are installed on your systems, to network efficiency audits and troubleshooting, everything our St Albans IT support team does for you is focused on supporting the growth of your business.

    How quickly can you resolve my IT problem?

    We offer a guaranteed two-hour response time for all IT support issues, although 99% of support tickets get a response within just 10 minutes. Our St Albans IT support team is adept at identifying issues in super-fast time, so you’ll rarely have to wait for a problem to be resolved.

    Can you set us up for remote working?

    Yes, it’s something we specialise in. And we can provide IT support to your remote workers St Albans wide too. We offer all that a Hertfordshire business needs for efficient, safe and secure remote working, from cloud phone systems and mobile services to virtual servers, hosted email and web conferencing.

    How much do your St Albans IT support services cost?

    All our IT support services are tailored to suit the individual needs of our St Albans clients. Whether you use bespoke software, or have a unique setup, we can tailor a plan that works for your business.

     

    To give you an idea of costs, our SLA-based, fixed rate IT support service starts from just £15 plus VAT per calendar month. Ad-hoc pay-as-you-go services start from £100 hour, pre-paid in blocks of 5 hours. All prices are subject to VAT.

    Do you need to attend my St Albans premises to provide IT support services?

    We provide onsite IT support St Albans wide. The good news is that we are usually able to resolve most issues remotely. This provides a much faster turnaround, as well as keeping costs down thanks to there being no need to charge for travelling time.

     

    Our remote IT support service allows us to access your systems from our office, swiftly identifying and resolving issues and getting you back up and running in super quick time. 

    Ready to discover the advantages of using PC Docs for IT support in St Albans?

    Speak to one of our helpful St Albans IT support specialists today and discover how we can bring peace of mind into your business.

    Get in touch