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IT Support Potters Bar

Seeking quality IT support? Potters Bar wide, you can rely on PC Docs to deliver a trusted service that will make sure your business stays competitive round the clock.

 

When your priority is to serve your customers and build your brand reputation, you’ll always need the very best IT support. Potters Bar wide, businesses know they can trust PC Docs to give them all the solutions and ongoing support they need. From remote working to emergency IT support, from high speed internet and streamlined network setups to cloud email and telephone systems, everything is supplied with a service promise from a highly qualified, dedicated team.

of our clients are completely satisfied with our expert IT support
of IT support tickets responded to within 10 minutes
IT support in London and the surrounding areas

Service Guarantee

A fast, friendly response, issues resolved swiftly and a team you can consider an extension of your own business. That’s precisely what you’ll get when you engage PC Docs for IT support in Potters Bar, where our dedication to the very best service levels has come to be widely respected.

UK-Based Support

The reassurance of a team that delivers advice in jargon-free plain English is invaluable. At PC Docs, our fully qualified, UK-based experts make it their business to ensure you have the IT support you need readily available at all times, whether that’s a face to face service, or at the end of the phone.

No Issue We Can’t Fix

99% of our support tickets receive a response within just 10 minutes, with most issues resolved remotely, saving time and keeping costs down. Trusted by Potters Bar businesses since 2003, our Microsoft Certified technicians have the experience and skill to take care of any IT support matter.

IT Support Potters Bar Businesses are Happy to Recommend

At PC Docs, we’ve been trusted for our expertise, honesty and commitment to resolving our clients’ IT issues for almost two decades.

Considered one of the leading IT support providers in Potters Bar, our goal has always been to do our very best to help, at all times. Whether your aim is to enhance your IT security, protect your data with a disaster recovery and back-up solution, boost operational efficiency or find a solution for any time, any place working, our team has the knowledge to provide just what you need.

IT Support Services

IT Support for London Businesses

Our company provides pro-active IT support in London. It’s not just about repairing faults, our IT consultants and engineers provide sound, honest advice to prevent issues from disrupting your business.

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Network Solutions

IT Online Backup

A well-planned and robust network is the backbone of any successful London business. Our business IT support means your company networks are scalable to your needs and we always provide a detailed quote and accurate estimate.

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Remote Working Solutions

We’ve helped many new and existing clients to facilitate effective remote working solutions. We provide strategic guidance and expert advice, in addition to technology deployment and ongoing technical support.

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IT Security & Disaster Recovery

IT System Recovery

Securing your business data is crucial. Industry leading firewalls to protect your networks, anti-virus to protect your systems as well as specialist software to prevent against malware and ransomware.

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Hosted Exchange Email

hosted exchange email

Enhance business and team productivity with packages to suit all companies. Hosted email exchange solutions are accessible 24/7, from any device and with enhanced storage, you'll never run out of space again!

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6 Good Reasons to Choose PC Docs for IT Support in Potters Bar

 

When it comes to IT support, Potters Bar businesses have several reasons to choose PC Docs.

Fast problem solving

99% of support tickets receive a response within 10 minutes, plus with most issues fixed remotely, you’re back up and running in no time.

Expertise

From problem solving to strategic advice, our Microsoft Certified technicians are qualified to keep you competitive and productive.

Experience

We’ve been providing IT services Potters Bar wide since 2003, so you can count on us to remain your long term partners.

Full support

Done wasting time trying to get supplier support? Hand it over to us and we’ll make all those third party calls that eat into your day.

5-star rated

We’re proud of our 5-star reviews, but we’ll never be complacent. Our aim is for you to recommend us, so we’ll always be striving to do better.

Jargon-free

At PC Docs, IT jargon isn’t part of our vocabulary. You’ll always find our advice easy to follow, and our friendly experts a delight to deal with.

Comprehensive IT Audit

FREE to all new PC Docs IT support clients in Potters Bar

 

Our comprehensive IT audit, FREE to all new clients who take on our IT support Potters Bar wide, is designed to identify a range of issues that could be impacting upon your productivity and slowing your business growth.

 

Here’s what’s included in the audit, worth £1195:

 

What’s included?

 

  • Security Assessment – antivirus, firewalls, company policies, Microsoft system updates and security patches
  • Data Recovery & Security – making sure your business isn’t at risk from insufficient or unmonitored backups
  • Network Infrastructure – checking cabling is in line with current standards and WiFi is providing adequate, secure coverage
  • Emails – review of existing email applications, analysing backup processes, highlighting any potential for a boost in speed and reliability
  • Operating Systems and Software – ensuring current systems and software are up to date and in support for vital updates and critical security patches
  • Hardware – performance appraisal of servers, PCs, storage drives, printers, network switches, etc. to ensure failure isn’t on the cards

 

Our IT Audit is FREE to all new PC Docs clients.

Ready to be fully supported by our Potters Bar IT team?

Get in touch today for your FREE IT consultation.

 

Our Case Studies

At PC Docs, our experts support 60+ businesses in a wide range of industries. Read on to learn how our services have helped make a difference in so many ways.

World Famous Art Gallery Gets Urgent Internet Lifeline

20th January 2021

How PC Docs provided emergency IT support for the world famous Colnaghi art gallery in London, reinstating vital internet access and enabling them to open their doors on time and deliver a high profile virtual exhibition.

Our Reviews

Chiller Box

Star Star Star Star Star Commercial Kitchen Design

“John and his IT support team at PC Docs have been a real asset to us at Chiller Box ever since we brought them on board. They are like minded in their approach to customer service, which means we can focus on our customers, leaving PC Docs to deal with any day to day IT issues arising. When it comes to the bigger picture we can always rely on John to understand our vision and give us sound advice as to the IT needs to help us get there. We look forward to many more long and good years with PC Docs by our side.”

Mario Poumpouris Managing Director

Forty Group

Star Star Star Star Star Commercial Property Agency

“We have been using PC Docs for over 10 years now and we have always been delighted with the level of service we receive and the professional manner it is delivered on a daily basis. 

 

We recently moved offices and without PC Docs experience and forward thinking I doubt it would have gone as smoothly as it did. 

 

We moved in and had super fast internet, all our computers were fully functional and all our telephones were connected.”

 

We cannot recommend them highly enough.”

Matthew Shefras Managing Director

Helen Nicolas Accounting Solutions

Star Star Star Star Star Accountancy Services

“We are an accountancy practice and have worked with PC Docs for nearly 3 years. We could not recommend them more. Switching to PC Docs was the best decision we made for our growing practice. They are efficient, they are always one step ahead of us when it comes to hardware and software updates. They are friendly and nothing is too much for them. PC Docs has truly taken all the stress of IT from us. They are just a phone call away and problem solved. Like I said it’s a pleasure working with them and we highly recommend them.”

Helen Nicolas Managing Director

5 Star service from the IT company you can really trust

 

Responsive. Always ready to help. Understanding. Reliable. Just a few things our clients have been saying about us. If you appreciate a fast response, great technical skill and a personal service backed by family values, we think you’ll enjoy working with PC Docs. We’ll certainly enjoy working with you.

 

Helen Nicholas
HNAS Accounting Solutions
Matthew Shefras
Forty Group
Tony Ourris
Anthony Webb Estate Agents

Our Partners

IT Support Company
IT Companies London
IT Consultants London
PC Support
Business IT Support
Small Business IT Support
IT Support
IT Support for Draytek
London IT Support for ESET
IT Support for Lenovo
IT Support for Sophos
IT Support for Yealink

Contact Us

PC Docs is the IT Support provider Potters Bar businesses can depend on to manage all their IT and communications needs under one roof.

Why not speak to one of our helpful experts today to discover how we can add value and make a difference to your organisation?

Map Marker

PC Docs

Southgate Office Village

Block F, 288 Chase Road

London

N14 6HF

Phone0333 320 8338

Alternatively, fill out the form on this page and we’ll return contact as soon as possible.

Get a quote

 

    Who we've worked with

    FAQs

    What IT services do you offer in Potters Bar?

    Our IT support services in Potters Bar include fully-comprehensive onsite visits plus unlimited remote IT support. Our UK-based helpdesk is managed by extensively experienced and fully qualified Microsoft Certified technicians, all on hand to help during regular business hours. We also offer emergency IT support services with a dedicated hotline, so you can reach us 24/7 for any IT emergency that arises.

    What is ‘fully managed’ IT support?

    Our fully managed IT support means we take ongoing responsibility for every aspect of your IT and telecoms systems. From managing cloud backups to verifying that all the latest updates and software versions are installed on your systems, to network efficiency audits and troubleshooting, everything our Potters Bar IT support team does for you is focused on helping you serve your customers, grow your business and enhance your reputation.

    How quickly can you resolve my IT issue?

    We offer a guaranteed two-hour response time for all IT support issues, although 99% of support tickets get a response within just 10 minutes. Our Potters Bar IT support team is skilled at ascertaining issues quickly, so you’ll rarely have to wait for a problem to be resolved.

    Can you set us up for remote working?

    Yes, it’s something we specialise in. And we can provide IT support to your remote workers throughout Potters Bar too. We offer all that a Hertfordshire business may require for efficient, safe and secure remote working, from cloud phone systems and mobile services to virtual servers, hosted email and web conferencing.

    How much do your Potters Bar IT support services cost?

    All our IT support services are tailored to suit the individual needs of our Potters Bar clients. Whether you use bespoke systems, or have a unique setup, we can tailor a plan that works for your individual business.

     

    For an idea of costs, our SLA-based, fixed rate IT support service starts from just £15 plus VAT per calendar month. Ad-hoc pay-as-you-go services start from £100 hour, pre-paid in blocks of 5 hours. All prices are subject to VAT.

    Do you need to visit my Potters Bar premises to provide IT support services?

    We provide onsite IT support Potters Bar wide and are usually able to resolve most issues remotely. This means you enjoy a much faster turnaround, as well as keeping costs down without the need to charge for travelling time.

     

    Our remote IT support service allows us to access your systems from our office, swiftly identifying and resolving issues and getting you back up and running in super quick time without delay.

    Ready to discover the benefits of using PC Docs for IT support in Potters Bar?

    Speak to one of our helpful Potters Bar IT support specialists today and discover how we can bring reassurance into your business.

    Get in touch