Tech Support Download
Please click the button below to download the support application. Run the file when downloaded and follow the on screen requests and a Help Desk Technician will be with you shortly.Download
When your priority is to serve your customers and build your brand reputation, you’ll always need the very best IT support. Potters Bar wide, businesses know they can trust PC Docs to give them all the solutions and ongoing support they need. From remote working to emergency IT support, from high speed internet and streamlined network setups to cloud email and telephone systems, everything is supplied with a service promise from a highly qualified, dedicated team.
PC Docs is the IT support company London businesses trust to take care of all their IT and communications needs under one roof. Why not speak to one of our friendly experts today to discover how we can add value and make a difference to your business?
A fast, friendly response, issues resolved swiftly and a team you can consider an extension of your own business. That’s precisely what you’ll get when you engage PC Docs for IT support in Potters Bar, where our dedication to the very best service levels has come to be widely respected.
The reassurance of a team that delivers advice in jargon-free plain English is invaluable. At PC Docs, our fully qualified, UK-based experts make it their business to ensure you have the IT support you need readily available at all times, whether that’s a face to face service, or at the end of the phone.
99% of our support tickets receive a response within just 10 minutes, with most issues resolved remotely, saving time and keeping costs down. Trusted by Potters Bar businesses since 2003, our Microsoft Certified technicians have the experience and skill to take care of any IT support matter.
At PC Docs, we’ve been trusted for our expertise, honesty and commitment to resolving our clients’ IT issues for almost two decades.
Considered one of the leading IT support providers in Potters Bar, our goal has always been to do our very best to help, at all times. Whether your aim is to enhance your IT security, protect your data with a disaster recovery and back-up solution, boost operational efficiency or find a solution for any time, any place working, our team has the knowledge to provide just what you need.
When it comes to IT support, Potters Bar businesses have several reasons to choose PC Docs.
FREE to all new PC Docs IT support clients in Potters Bar
Our comprehensive IT audit, FREE to all new clients who take on our IT support Potters Bar wide, is designed to identify a range of issues that could be impacting upon your productivity and slowing your business growth.
Here’s what’s included in the audit, worth £1195:
John and his IT support team at PC Docs have been a real asset to us at Chiller Box… We can focus on our customers, leaving PC Docs to deal with any day to day IT issues arising.
It was the best decision we could have made… No issue is too small and support response times are swift and carried out in a polite and caring manner.
Thanks to you and your team, everything went to plan and happened as it was supposed to! Our move went seamlessly and you guys went the extra mile!
We have used PC Docs for 10 years now. As with most companies when our IT goes wrong we need it dealt with asap… PC Docs do this for us and they do it very well.
Switching to PC Docs was the best decision we made for our growing practice…PC Docs has truly taken all the stress of IT from us.
Our IT support services in Potters Bar include fully-comprehensive onsite visits plus unlimited remote IT support. Our UK-based helpdesk is managed by extensively experienced and fully qualified Microsoft Certified technicians, all on hand to help during regular business hours. We also offer emergency IT support services with a dedicated hotline, so you can reach us 24/7 for any IT emergency that arises.
Our fully managed IT support means we take ongoing responsibility for every aspect of your IT and telecoms systems. From managing cloud backups to verifying that all the latest updates and software versions are installed on your systems, to network efficiency audits and troubleshooting, everything our Potters Bar IT support team does for you is focused on helping you serve your customers, grow your business and enhance your reputation.
We offer a guaranteed two-hour response time for all IT support issues, although 99% of support tickets get a response within just 10 minutes. Our Potters Bar IT support team is skilled at ascertaining issues quickly, so you’ll rarely have to wait for a problem to be resolved.
Yes, it’s something we specialise in. And we can provide IT support to your remote workers throughout Potters Bar too. We offer all that a Hertfordshire business may require for efficient, safe and secure remote working, from cloud phone systems and mobile services to virtual servers, hosted email and web conferencing.
All our IT support services are tailored to suit the individual needs of our Potters Bar clients. Whether you use bespoke systems, or have a unique setup, we can tailor a plan that works for your individual business.
For an idea of costs, our SLA-based, fixed rate IT support service starts from just £15 plus VAT per calendar month. Ad-hoc pay-as-you-go services start from £100 hour, pre-paid in blocks of 5 hours. All prices are subject to VAT.
We provide onsite IT support Potters Bar wide and are usually able to resolve most issues remotely. This means you enjoy a much faster turnaround, as well as keeping costs down without the need to charge for travelling time.
Our remote IT support service allows us to access your systems from our office, swiftly identifying and resolving issues and getting you back up and running in super quick time without delay.
Speak to one of our helpful Potters Bar IT support specialists today and discover how we can bring reassurance into your business.Get in touch