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IT Support Islington

When it comes to IT support that keeps you ahead of the game and working smart right round the clock, you can rely on PC Docs.

 

Because there is nothing more reassuring than the highest quality IT support, Islington businesses choose PC Docs every time for everything from remote working solutions and emergency IT support to cloud telephone systems, network infrastructure and reliable high speed internet. All backed by a personal service and exceptional expertise.

of our clients are completely satisfied with our expert IT support
of IT support tickets responded to within 10 minutes
IT support in London and the surrounding areas

Service Guarantee

IT support Islington businesses can trust to resolve every issue in double-quick time. As a PC Docs client, you’ll never have to worry about waiting for a response thanks to our highly competitive Service Level Agreements.

UK-Based Support

An IT support team that’s a pleasure to deal with, with all your questions answered in plain English, and where it’s easy to get the help you need, as soon as you need it courtesy of highly experienced, UK-based specialists.

Extensive Expertise

99% of our support tickets get a response in just 10 minutes, with most issues resolved remotely. Trusted by Islington businesses since 2003, our Microsoft Certified technicians are able to deal with absolutely any issue.

The IT Support Specialists Islington Businesses Recommend

Because staying competitive in today’s marketplace is crucial, it’s essential to have the support you need, not just to get by, but to thrive. And that’s precisely what Islington businesses get when they engage PC Docs for IT support.

 

Whether you are seeking to boost productivity and efficiency with an internet or network solution that streamlines all your working processes; you need to get set up for remote working, or you’re looking to cut your risk levels by introducing a disaster recovery and back-up plan, our experts have the in-depth knowledge needed to make it all happen.

Cloud Telephone Systems for Business in London, UK

IT Hardware

VOIP Telephony is flexible enough to grow with you. PC Docs install Cloud Telephone Systems throughout London, tailored for your business so we always recommend the right telephone equipment for your exact needs.

More AboutCloud Telephone Systems for Business in London, UK

IT Support Services

IT Support for London Businesses

Our company provides pro-active IT support in London. It’s not just about repairing faults, our IT consultants and engineers provide sound, honest advice to prevent issues from disrupting your business.

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Network Solutions

IT Online Backup

A well-planned and robust network is the backbone of any successful London business. Our business IT support means your company networks are scalable to your needs and we always provide a detailed quote and accurate estimate.

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Remote Working Solutions

We’ve helped many new and existing clients to facilitate effective remote working solutions. We provide strategic guidance and expert advice, in addition to technology deployment and ongoing technical support.

More AboutRemote Working Solutions

IT Security & Disaster Recovery

IT System Recovery

Securing your business data is crucial. Industry leading firewalls to protect your networks, anti-virus to protect your systems as well as specialist software to prevent against malware and ransomware.

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6 Top Reasons to Choose PC Docs for IT Support in Islington

 

When it comes to IT support, Islington businesses have a number of valid reasons to choose PC Docs as their trusted partner.

Fast problem solving

99% of support tickets get a response within 10 minutes, and with most issues fixed remotely, there is no need to wait to get back up and running.

In-depth knowledge

All the knowledge you need for total reassurance. Whatever you need resolved, our Microsoft Certified technicians have the expertise to tackle it.

Long term experience

We’ve been providing IT support Islington wide since 2003, so you really can rely on us as your long term partners.

All-round support

There’s nothing more frustrating than waiting for help from telecoms or software suppliers. Worry no more, because at PC Docs, we’ll take care of that for you.

Top rated

Our 5-star reviews make us proud, but it doesn’t mean we’re complacent. We want you to recommend us, so we’ll never stop trying to please.

Anti-jargon

At PC Docs, we’ve outlawed all forms of IT jargon. So you’ll always find our advice easy to understand, and our experts a pleasure to deal with.

Comprehensive IT Audit

FREE to all new PC Docs IT support clients in Islington

 

Our comprehensive IT audit, FREE to all new clients who take on our IT support services in Islington, is designed to uncover a variety of vital issues that could be holding you back or negatively affecting your competitive edge.

 

Here’s what’s included in the audit, worth £1195:

 

What’s included?

 

  • Security Assessment – antivirus, firewalls, company policies, Microsoft system updates and security patches
  • Data Recovery & Security – ensuring your business isn’t at risk from insufficient or unmonitored backups
  • Network Infrastructure – checking cabling meets current standards and WiFi is providing sufficient, secure coverage
  • Emails – review of existing email applications, analysing backup processes, highlighting any scope for speed and reliability enhancement
  • Operating Systems and Software – making certain current systems and software are up to date and in support for vital updates and critical security patches
  • Hardware – performance appraisal of servers, PCs, storage drives, printers, network switches, etc. to ensure there is no risk of failure

 

Our IT Audit is FREE to all new PC Docs clients.

Ready to be fully supported by our Islington IT experts?

Get in touch today for your FREE IT consultation.

 

Our Case Studies

At PC Docs, our experts support 60+ businesses in a wide range of industries. Read on to learn how our services have helped make a difference in so many ways.

World Famous Art Gallery Gets Urgent Internet Lifeline

20th January 2021

How PC Docs provided emergency IT support for the world famous Colnaghi art gallery in London, reinstating vital internet access and enabling them to open their doors on time and deliver a high profile virtual exhibition.

Our Reviews

Chiller Box

Star Star Star Star Star Commercial Kitchen Design

“John and his IT support team at PC Docs have been a real asset to us at Chiller Box ever since we brought them on board. They are like minded in their approach to customer service, which means we can focus on our customers, leaving PC Docs to deal with any day to day IT issues arising. When it comes to the bigger picture we can always rely on John to understand our vision and give us sound advice as to the IT needs to help us get there. We look forward to many more long and good years with PC Docs by our side.”

Mario Poumpouris Managing Director

Forty Group

Star Star Star Star Star Commercial Property Agency

“We have been using PC Docs for over 10 years now and we have always been delighted with the level of service we receive and the professional manner it is delivered on a daily basis. 

 

We recently moved offices and without PC Docs experience and forward thinking I doubt it would have gone as smoothly as it did. 

 

We moved in and had super fast internet, all our computers were fully functional and all our telephones were connected.”

 

We cannot recommend them highly enough.”

Matthew Shefras Managing Director

Helen Nicolas Accounting Solutions

Star Star Star Star Star Accountancy Services

“We are an accountancy practice and have worked with PC Docs for nearly 3 years. We could not recommend them more. Switching to PC Docs was the best decision we made for our growing practice. They are efficient, they are always one step ahead of us when it comes to hardware and software updates. They are friendly and nothing is too much for them. PC Docs has truly taken all the stress of IT from us. They are just a phone call away and problem solved. Like I said it’s a pleasure working with them and we highly recommend them.”

Helen Nicolas Managing Director

5 Star service from the IT company you can really trust

 

Responsive. Always ready to help. Understanding. Reliable. Just a few things our clients have been saying about us. If you appreciate a fast response, great technical skill and a personal service backed by family values, we think you’ll enjoy working with PC Docs. We’ll certainly enjoy working with you.

 

Helen Nicholas
HNAS Accounting Solutions
Matthew Shefras
Forty Group
Tony Ourris
Anthony Webb Estate Agents

Our Partners

IT Support Company
IT Companies London
IT Consultants London
PC Support
Business IT Support
Small Business IT Support
IT Support
IT Support for Draytek
London IT Support for ESET
IT Support for Lenovo
IT Support for Sophos
IT Support for Yealink

Contact Us

PC Docs is the IT Support company that Islington businesses know they can rely on to take care of all their IT and communications needs under one roof.

Why not speak to one of our helpful experts today to discover how we can add value and make a difference to your organisation?

Map Marker

PC Docs

Southgate Office Village

Block F, 288 Chase Road

London

N14 6HF

Phone0333 320 8338

Alternatively, fill out the form on this page and we’ll return contact as soon as possible.

Get a quote

 

    Who we've worked with

    FAQs

    Do your IT support services cover the whole of Islington?

    Yes, we cover the whole of the district of Islington and all surrounding areas, including Angel, Dalston, Finsbury, Highbury, Hoxton, Holloway, King’s Cross, Pentonville and St Luke’s.

    What IT support services do you offer in Islington?

    Our IT support services in Islington include fully-comprehensive onsite visits, together with unlimited remote IT support. Our UK-based helpdesk is managed by highly experienced and fully qualified Microsoft Certified technicians, all on hand throughout regular business hours. We also offer emergency IT support services with a dedicated hotline, so you can reach us 24/7 for all those IT emergencies.

    What is ‘fully managed’ IT support?

    Our fully managed IT support sees our team taking continuous responsibility for every aspect of your IT and telecoms systems. From managing cloud backups to checking all the latest updates and software versions are installed on your systems, to network efficiency audits and troubleshooting, everything our Islington IT support team does for you is focused on enhancing the efficiency of your business.

    How quickly can you rectify my IT problem?

    We offer a guaranteed two-hour response time for all IT support issues, although 99% of support tickets get a response within just 10 minutes. Our Islington IT support knows just how to identify issues in super-fast time, so you’ll rarely have to wait for a problem to be resolved.

    Can you get us set up for remote working?

    Yes we can! And we can provide IT support to your remote workers across Islington too. We offer everything an Islington business requires for remote working, from cloud phone systems and mobile services to virtual servers, hosted email and web conferencing.

    How much do your Islington IT support services cost?

    All our IT support services are tailored to suit the specific requirements of our Islington clients. Whether you work with bespoke software, or have a unique setup, we can tailor a plan that works for your individual business.

     

    To give you an idea of costs, our SLA-based, fixed rate IT support service starts from just £15 plus VAT per calendar month. Ad-hoc pay-as-you-go services start from £100 hour, pre-paid in blocks of 5 hours. All prices are subject to VAT.

    What IT problems can you fix?

    Our team’s knowledge and experience is extensive, which puts us in the position to resolve the majority of IT issues, as well as provide expert guidance on numerous technology matters.

     

    If your organisation works with bespoke applications, we will assess whether we can support them, but in most cases the answer will always be yes. Precisely what is included in your IT support service will be set out in your individual contract, so you will know exactly what is and isn’t covered.

    Do you need to attend my Islington office to provide IT support services?

    We provide an onsite IT support Islington wide, although we are usually able to resolve most issues remotely. This is good news for you, because it result in a much faster turnaround, as well as reduced costs because we don’t have to charge for travelling time.

     

    Our remote IT support service allows us to access your systems from our office, swiftly identifying and resolving issues and getting you back to work without delay.

    Ready to discover the advantages of using PC Docs for IT support in Islington?

    Speak to one of our helpful Islington IT support specialists today and discover how we can bring valuable reassurance into your business.

    Get in touch