Your needs are important to us. That’s why 99% of our support tickets get a response within just 10 minutes. A response from people who are knowledgeable, yet a pleasure to talk to. People who are happy to help with everything, from minor issues through to complex queries. It’s precisely why PC Docs has become the IT support company Hertfordshire businesses know they can trust for the highest levels of customer service.
Your IT support company in Hertfordshire where everyone speaks your language, and takes the time to explain what you need to know, without the jargon. Pick up the phone and talk directly to our locally based Microsoft Certified helpdesk technicians whenever you have an issue. Just like you, we appreciate being able to get the right help from people we can understand. It’s precisely why we make sure you get to do the same.
From minor day to day frustrations, to major productivity challenges that call for tailored IT and telecoms solutions, there is nothing our experts have been unable to take care of over the past 17 years of providing IT support Hertfordshire wide. Tap into our vast experience and knowhow whenever you need it. Whatever your issue, we’ll work hard to find the perfect solution. Because we’re genuinely dedicated to making a difference to your business.
Regarded as one of the top-rated IT companies in Hertfordshire, PC Docs has been providing a range of quality-assured IT and telecoms solutions to Herts-based businesses for 17 years.
Everything we do is designed to safeguard your business against risk, and support its growth. From remote working and network solutions to high speed internet, cloud telecoms and best-in-class fully managed IT support, in Hertfordshire businesses know that from PC Docs, they’ll experience only the highest levels of customer service at every step.
VOIP Telephony is flexible enough to grow with you. PC Docs install Cloud Telephone Systems throughout London, tailored for your business so we always recommend the right telephone equipment for your exact needs.More AboutCloud Telephone Systems / VoIP
Our company provides pro-active IT support in London. It’s not just about repairing faults, our IT consultants and engineers provide sound, honest advice to prevent issues from disrupting your business.More AboutIT Support Services
A well-planned and robust network is the backbone of any successful London business. Our business IT support means your company networks are scalable to your needs and we always provide a detailed quote and accurate estimate.More AboutNetwork Solutions
Enhance business and team productivity with packages to suit all companies. Hosted email exchange solutions are accessible 24/7, from any device and with enhanced storage, you'll never run out of space again!More AboutHosted Exchange Email
We’ve helped many new and existing clients to facilitate effective remote working solutions. We provide strategic guidance and expert advice, in addition to technology deployment and ongoing technical support.More AboutRemote Working Solutions
“John and his IT support team at PC Docs have been a real asset to us at Chiller Box ever since we brought them on board. They are like minded in their approach to customer service, which means we can focus on our customers, leaving PC Docs to deal with any day to day IT issues arising. When it comes to the bigger picture we can always rely on John to understand our vision and give us sound advice as to the IT needs to help us get there. We look forward to many more long and good years with PC Docs by our side.”Mario Poumpouris Managing Director
“We have been using PC Docs for over 10 years now and we have always been delighted with the level of service we receive and the professional manner it is delivered on a daily basis.
We recently moved offices and without PC Docs experience and forward thinking I doubt it would have gone as smoothly as it did.
We moved in and had super fast internet, all our computers were fully functional and all our telephones were connected.”
We cannot recommend them highly enough.”Matthew Shefras Managing Director
“We are an accountancy practice and have worked with PC Docs for nearly 3 years. We could not recommend them more. Switching to PC Docs was the best decision we made for our growing practice. They are efficient, they are always one step ahead of us when it comes to hardware and software updates. They are friendly and nothing is too much for them. PC Docs has truly taken all the stress of IT from us. They are just a phone call away and problem solved. Like I said it’s a pleasure working with them and we highly recommend them.”Helen Nicolas Managing Director
PC Docs is the IT support company Hertfordshire businesses trust to take care of all their IT and communications needs under one roof.
Why not speak to one of our friendly experts today to discover how we can add value and make a difference to your business?
Southgate Office Village
Block F, 288 Chase Road
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Our IT support services are fully managed and include all-inclusive onsite visits and unlimited remote IT support. Our UK-based helpdesk, staffed by friendly Microsoft Certified technicians, is available during business hours. For out of hours or urgent issues, we offer an enhanced service with a dedicated line, so you can reach us whenever you need us.
When we say ‘fully managed’, that means our expert team takes full ongoing responsibility for every aspect of your IT and telecoms systems. From cloud backups to ensuring all the latest updates and software versions are installed through to system efficiency audits and troubleshooting, everything is geared towards keeping your business up and running and optimising efficiency.
With the majority of businesses completely reliant on a smooth-running IT infrastructure nowadays, proactive network monitoring is vital to identify and stem issues that have the potential to slow productivity or bring workflow to a standstill. Fully managed IT support reduces business risk by ensuring continuity, and is a crucial part of our fully managed IT support services for London businesses.
We offer a guaranteed two-hour response time for all IT support issues. However, in 99% of cases, we’ll respond to support tickets in just 10 minutes. Our aim is to do whatever we can to resolve your issue in the shortest timeframe possible. We have the experience and expertise amongst our small business IT support team to get to the bottom of problems swiftly, and the determination to ensure you are back up and running without unnecessary delay.
Absolutely yes, and we can support all your remote workers too. We offer the full set-up, from cloud telephone systems and mobile services to virtual servers, hosted email and web conferencing. In other words, everything you need to create a flexible workforce, capable of keeping your business running at all times, whatever curve balls life may throw at it.
Why not speak to one of our friendly Hertfordshire IT support experts today to discover how we can add value and make a difference to your business?Get in touch
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