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IT Support Barnet

When it comes to IT support, Barnet businesses know they can depend on PC Docs to deliver everything they need to stay competitive.

 

Your focus as a business should always remain firmly on serving your customers. So it goes without saying, there’s no room for IT problems that slow you down and prevent you from delivering on your service promises. From fast-response action on everyday issues, to strategic advice that can take you to the next level competitively, you can rely on the helpful PC Docs team to support you in every way. For IT support in Barnet, read on to discover the difference that dealing with PC Docs could make to your business success.

of our clients are completely satisfied with our expert IT support
of IT support tickets responded to within 10 minutes
IT support in London and the surrounding areas

Customer service

A fast response from friendly, knowledgeable people who can’t do enough to help. People who speak your language and are equally happy to answer the most minor questions, as they are to handle complex queries. 99% of our IT support tickets are dealt with in just 10 minutes. Consider us dedicated to backing you all the way. The IT support company Barnet businesses can rely on, in every respect.

UK based

We guarantee you’ll find our UK-based IT support service a breath of fresh air. Something that’s always been important to us is making sure our clients never feel frustrated when it’s time to ask for help. So pick up the phone, talk to our Microsoft Certified Helpdesk technicians, and relax in the knowledge they’ll be explaining all you need to know nice and clearly, and minus the jargon.

 

No issue we can’t fix

When it comes to IT companies in Barnet, PC Docs is one that’s confident enough to guarantee there is no issue that can’t be fixed. From those minor niggling issues that frustrate and slow you down, to strategic solutions designed to boost efficiency and reputation, our in-depth IT knowledge and 17 years of experience are right here ready for you to tap into. Total peace of mind for your business.

IT Support Barnet Businesses can Trust

It’s been 17 years now since we started serving local businesses with IT support. In Barnet, we are considered one of the most respected providers of IT and communications solutions, all designed to boost productivity and give companies that grounding they need to fly high above their competitors.

 

Our core aim is to put your business in a position where you are protected against risk, so that you have a robust foundation for growth. From setting all your staff up to work remotely so you have that layer of resilience that’s so vital in uncertain times, to developing tailor-made network, cloud telecoms and internet solutions that meet your precise needs, we offer everything in terms of IT support that Barnet organisations need to succeed.

Cloud Telephone Systems / VoIP

IT Hardware

VOIP Telephony is flexible enough to grow with you. PC Docs install Cloud Telephone Systems throughout London, tailored for your business so we always recommend the right telephone equipment for your exact needs.

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IT Support Services

IT Support for London Businesses

Our company provides pro-active IT support in London. It’s not just about repairing faults, our IT consultants and engineers provide sound, honest advice to prevent issues from disrupting your business.

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Network Solutions

IT Online Backup

A well-planned and robust network is the backbone of any successful London business. Our business IT support means your company networks are scalable to your needs and we always provide a detailed quote and accurate estimate.

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Hosted Exchange Email

hosted exchange email

Enhance business and team productivity with packages to suit all companies. Hosted email exchange solutions are accessible 24/7, from any device and with enhanced storage, you'll never run out of space again!

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Remote Working Solutions

We’ve helped many new and existing clients to facilitate effective remote working solutions. We provide strategic guidance and expert advice, in addition to technology deployment and ongoing technical support.

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6 Great Reasons to Choose PC Docs for IT Support in Barnet

 

Why do so many businesses across a variety of industry sectors choose PC Docs for IT support in Barnet?

Swift

Problem solving that gets you back up and running in an instant. 99% of support tickets responded to in just 10 minutes and most issues resolved remotely.

Knowledgeable

Tap into the knowledge of our experts for all the solutions you need to streamline your operations and give productivity a real boost.

Experienced

We’ve been providing Barnet businesses with IT support since 2003 and have the experience to fix any issue, even the most complex.

Helpful

Why waste your day trying to resolve problems with software or telecoms providers when you can hand over to us and let us take away the stress?

5-Star Rated

We are proud of our 5-star reviews, but that doesn’t mean we’ll stop trying to be even better. We want you to feel you can recommend us.

Plain English

Fed up with tech-speak? There’s none of that here at PC Docs where we’ve ditched the jargon in favour of crystal clear advice.

Comprehensive IT Audit

FREE to all new PC Docs IT support clients in Barnet

 

When you’re focusing on the day to day, things like cyber security and software safety can easily get brushed under the carpet. But it is vital to make sure all your systems are up to date, otherwise your business could be at risk. Our IT audit, free to all new Barnet IT support clients, will uncover any weaknesses in your systems, software and internet connectivity, allowing recommendations to be made that could literally transform the way you operate, boosting productivity and profitability.

 

Our IT Audit worth £1195, is yours FREE OF CHARGE when you become a PC Docs client.

 

What’s included?

 

  • Security Assessment – antivirus, firewalls, company policies, Microsoft system updates and security patches
  • Data Recovery & Security – ensuring your business isn’t at risk from inadequate or unmonitored backups
  • Network Infrastructure – checking cabling meets current standards and WiFi is providing sufficient, secure coverage
  • Emails – assessment of current email applications, checking backup processes, identifying any room for speed and reliability enhancement
  • Operating Systems and Software – ensuring current systems and software are up to date and in support for updates and security patches
  • Hardware – performance appraisal of servers, PCs, storage drives, printers, network switches, etc. to ensure no risk of failure

 

 

Our IT Audit is FREE to all new PC Docs clients.

Ready to be fully supported by our Barnet IT experts?

Get in touch today for your FREE IT consultation.

Our Case Studies

At PC Docs, our experts support 60+ businesses in a wide range of industries. Read on to learn how our services have helped make a difference in so many ways.

World Famous Art Gallery Gets Urgent Internet Lifeline

20th January 2021

How PC Docs provided emergency IT support for the world famous Colnaghi art gallery in London, reinstating vital internet access and enabling them to open their doors on time and deliver a high profile virtual exhibition.

Our Reviews

Chiller Box

Star Star Star Star Star Commercial Kitchen Design

“John and his IT support team at PC Docs have been a real asset to us at Chiller Box ever since we brought them on board. They are like minded in their approach to customer service, which means we can focus on our customers, leaving PC Docs to deal with any day to day IT issues arising. When it comes to the bigger picture we can always rely on John to understand our vision and give us sound advice as to the IT needs to help us get there. We look forward to many more long and good years with PC Docs by our side.”

Mario Poumpouris Managing Director

Forty Group

Star Star Star Star Star Commercial Property Agency

“We have been using PC Docs for over 10 years now and we have always been delighted with the level of service we receive and the professional manner it is delivered on a daily basis. 

 

We recently moved offices and without PC Docs experience and forward thinking I doubt it would have gone as smoothly as it did. 

 

We moved in and had super fast internet, all our computers were fully functional and all our telephones were connected.”

 

We cannot recommend them highly enough.”

Matthew Shefras Managing Director

Helen Nicolas Accounting Solutions

Star Star Star Star Star Accountancy Services

“We are an accountancy practice and have worked with PC Docs for nearly 3 years. We could not recommend them more. Switching to PC Docs was the best decision we made for our growing practice. They are efficient, they are always one step ahead of us when it comes to hardware and software updates. They are friendly and nothing is too much for them. PC Docs has truly taken all the stress of IT from us. They are just a phone call away and problem solved. Like I said it’s a pleasure working with them and we highly recommend them.”

Helen Nicolas Managing Director

Our Partners

IT Support Company
IT Companies London
IT Consultants London
PC Support
Business IT Support
Small Business IT Support
IT Support
IT Support for Draytek
London IT Support for ESET
IT Support for Lenovo
IT Support for Sophos
IT Support for Yealink

Contact Us

PC Docs is the IT support company Barnet businesses know they can rely on to cater for of all their IT and communications needs under one roof.

Why not speak to one of our helpful experts today to discover how we can add value and make a difference to your business?

Map Marker

PC Docs

Southgate Office Village

Block F, 288 Chase Road

London

N14 6HF

Phone0333 320 8338

Alternatively, fill out the form on this page and we’ll return contact as soon as possible.



    Who we've worked with

    FAQs

    What areas of Barnet do you cover?

    Our IT support services cover the entire London Borough of Barnet, including Arkley and Barnet Gate, East Barnet, Monken Hadley, New Barnet and Oakleigh Park, and every district in between. If your business is located in any of these areas then we’ll be right on hand to take care of your every need in terms of IT and telecoms solutions and support.

    What IT support services do you offer for businesses in Barnet?

    Our Barnet IT support services are fully managed. We offer all-inclusive onsite visits, together with unlimited remote IT support. Our UK-based helpdesk, staffed by helpful Microsoft Certified technicians, is on hand throughout regular business hours. We also offer an out of hours service courtesy of a dedicated line, so you can get in touch whenever you need our help. For us, it’s all about providing full reassurance.

    How much does IT support cost?

    We like to tailor our IT support packages to suit the needs of our Barnet based clients. This is because needs vary, and it is important to us to provide a fully bespoke service. You may for example use bespoke software applications which we’ll need to assess and ensure we can cover for you.

     

    To give you an outline idea of how much IT support costs, our fixed rate SLA-based service starts from only £15 plus VAT per calendar month, providing access to our expertly-staffed IT support helpdesk. Ad-hoc pay-as-you-go services are also offered, and these start from £100 plus VAT per hour, pre-paid in blocks of 5 hours.

     

    We would be delighted to provide a tailored IT support quotation based on your individual needs, so please do get in touch should you wish to find out precise costs.

    What do you mean by ‘fully managed’ IT support?

    ‘Fully managed’ IT support means our specialist team takes continuous responsibility for every element of your IT and telecoms systems. From cloud backups, to making certain you have all the latest updates and software versions installed, through to system efficiency audits and troubleshooting, everything our Barnet IT support experts do is focused on enhancing the efficiency of your business so that you can enjoy better productivity and boosted profits.

     

    Fully managed IT support lessens risk by guaranteeing uptime and business continuity. It’s a vital aspect of our fully managed IT support services for businesses in Barnet.

    Can you set us up to work remotely?

    Yes we can! And we can support your remote workforce too. We provide everything Barnet businesses need to work from home, from cloud telephone systems and mobile services to virtual servers, hosted email and web conferencing. In other words, everything you need for business resilience.

    How fast can you fix my IT problem?

    We offer a guaranteed two-hour response time for all IT support issues. However, in 99% of cases, we’ll respond to support tickets in just 10 minutes. We are dedicated to doing whatever we can to rectify your problem as swiftly as possible. Our IT support team has extensive experience and the necessary knowhow to analyse issues quickly. We are also fully committed to making sure you don’t have to wait longer than necessary for the solutions you need to work smarter.

    Do you need to visit my Barnet premises to provide IT support?

    Most of our IT support services are provided remotely these days. This provides the benefit of keeping costs down, and of being able to rectify issues much faster.

     

    We do offer onsite IT support services Barnet wide however, but only where there is a genuine need for an in-person visit. Things like software installations and upgrades, network configuration and password assistance can all be done remotely for example. 

     

    Our remote IT support service involves our experts dialling in to your systems via a remote connection so that we can swiftly identify and rectify any issues and provide any advice you need.

     

    99% of our support tickets receive a response within only 10 minutes, and most of the issues reported are rectified without any need for an onsite visit.

    What IT issues can you fix?

    Our team has wide-ranging expertise and experience, so is able to resolve the majority of IT issues and provide expert guidance on a host of matters.

     

    If your company in Barnet uses bespoke applications, we will assess whether we can support them, but in most cases it is possible. Precisely what is included in your IT support service will be detailed in your individual contract, so you have full clarity as to what is and isn’t covered.

    Your One-Stop-Shop for all Your Barnet IT and Telecoms Needs

    Why not speak to one of our friendly Barnet IT support experts today to discover how we can add value and make a difference to your business?

    Get in touch