Tech Support Download
Please click the button below to download the support application. Run the file when downloaded and follow the on screen requests and a Help Desk Technician will be with you shortly.Download
Your focus as a business should always remain firmly on serving your customers. So it goes without saying, there’s no room for IT problems that slow you down and prevent you from delivering on your service promises. From fast-response action on everyday issues, to strategic advice that can take you to the next level competitively, you can rely on the helpful PC Docs team to support you in every way. For IT support in Barnet, read on to discover the difference that dealing with PC Docs could make to your business success.
PC Docs is the IT support company London businesses trust to take care of all their IT and communications needs under one roof. Why not speak to one of our friendly experts today to discover how we can add value and make a difference to your business?
A fast response from friendly, knowledgeable people who can’t do enough to help. People who speak your language and are equally happy to answer the most minor questions, as they are to handle complex queries. 99% of our IT support tickets are dealt with in just 10 minutes. Consider us dedicated to backing you all the way. The IT support company Barnet businesses can rely on, in every respect.
We guarantee you’ll find our UK-based IT support service a breath of fresh air. Something that’s always been important to us is making sure our clients never feel frustrated when it’s time to ask for help. So pick up the phone, talk to our Microsoft Certified Helpdesk technicians, and relax in the knowledge they’ll be explaining all you need to know nice and clearly, and minus the jargon.
When it comes to IT companies in Barnet, PC Docs is one that’s confident enough to guarantee there is no issue that can’t be fixed. From those minor niggling issues that frustrate and slow you down, to strategic solutions designed to boost efficiency and reputation, our in-depth IT knowledge and 17 years of experience are right here ready for you to tap into. Total peace of mind for your business.
It’s been 17 years now since we started serving local businesses with IT support. In Barnet, we are considered one of the most respected providers of IT and communications solutions, all designed to boost productivity and give companies that grounding they need to fly high above their competitors.
Our core aim is to put your business in a position where you are protected against risk, so that you have a robust foundation for growth. From setting all your staff up to work remotely so you have that layer of resilience that’s so vital in uncertain times, to developing tailor-made network, cloud telecoms and internet solutions that meet your precise needs, we offer everything in terms of IT support that Barnet organisations need to succeed.
Why do so many businesses across a variety of industry sectors choose PC Docs for IT support in Barnet?
FREE to all new PC Docs IT support clients in Barnet.
When you’re focusing on the day to day, things like cyber security and software safety can easily get brushed under the carpet. But it is vital to make sure all your systems are up to date, otherwise your business could be at risk. Our IT audit, free to all new Barnet IT support clients, will uncover any weaknesses in your systems, software and internet connectivity, allowing recommendations to be made that could literally transform the way you operate, boosting productivity and profitability.
Our IT Audit worth £1195, is yours FREE OF CHARGE when you become a PC Docs client.
John and his IT support team at PC Docs have been a real asset to us at Chiller Box… We can focus on our customers, leaving PC Docs to deal with any day to day IT issues arising.
It was the best decision we could have made… No issue is too small and support response times are swift and carried out in a polite and caring manner.
Thanks to you and your team, everything went to plan and happened as it was supposed to! Our move went seamlessly and you guys went the extra mile!
We have used PC Docs for 10 years now. As with most companies when our IT goes wrong we need it dealt with asap… PC Docs do this for us and they do it very well.
Switching to PC Docs was the best decision we made for our growing practice…PC Docs has truly taken all the stress of IT from us.
Our IT support services cover the entire London Borough of Barnet, including Arkley and Barnet Gate, East Barnet, Monken Hadley, New Barnet and Oakleigh Park, and every district in between. If your business is located in any of these areas then we’ll be right on hand to take care of your every need in terms of IT and telecoms solutions and support.
Our Barnet IT support services are fully managed. We offer all-inclusive onsite visits, together with unlimited remote IT support. Our UK-based helpdesk, staffed by helpful Microsoft Certified technicians, is on hand throughout regular business hours. We also offer an out of hours service courtesy of a dedicated line, so you can get in touch whenever you need our help. For us, it’s all about providing full reassurance.
We like to tailor our IT support packages to suit the needs of our Barnet based clients. This is because needs vary, and it is important to us to provide a fully bespoke service. You may for example use bespoke software applications which we’ll need to assess and ensure we can cover for you.
To give you an outline idea of how much IT support costs, our fixed rate SLA-based service starts from only £15 plus VAT per calendar month, providing access to our expertly-staffed IT support helpdesk. Ad-hoc pay-as-you-go services are also offered, and these start from £100 plus VAT per hour, pre-paid in blocks of 5 hours.
We would be delighted to provide a tailored IT support quotation based on your individual needs, so please do get in touch should you wish to find out precise costs.
‘Fully managed’ IT support means our specialist team takes continuous responsibility for every element of your IT and telecoms systems. From cloud backups, to making certain you have all the latest updates and software versions installed, through to system efficiency audits and troubleshooting, everything our Barnet IT support experts do is focused on enhancing the efficiency of your business so that you can enjoy better productivity and boosted profits.
Fully managed IT support lessens risk by guaranteeing uptime and business continuity. It’s a vital aspect of our fully managed IT support services for businesses in Barnet.
Yes we can! And we can support your remote workforce too. We provide everything Barnet businesses need to work from home, from cloud telephone systems and mobile services to virtual servers, hosted email and web conferencing. In other words, everything you need for business resilience.
We offer a guaranteed two-hour response time for all IT support issues. However, in 99% of cases, we’ll respond to support tickets in just 10 minutes. We are dedicated to doing whatever we can to rectify your problem as swiftly as possible. Our IT support team has extensive experience and the necessary knowhow to analyse issues quickly. We are also fully committed to making sure you don’t have to wait longer than necessary for the solutions you need to work smarter.
Most of our IT support services are provided remotely these days. This provides the benefit of keeping costs down, and of being able to rectify issues much faster.
We do offer onsite IT support services Barnet wide however, but only where there is a genuine need for an in-person visit. Things like software installations and upgrades, network configuration and password assistance can all be done remotely for example.
Our remote IT support service involves our experts dialling in to your systems via a remote connection so that we can swiftly identify and rectify any issues and provide any advice you need.
99% of our support tickets receive a response within only 10 minutes, and most of the issues reported are rectified without any need for an onsite visit.
Our team has wide-ranging expertise and experience, so is able to resolve the majority of IT issues and provide expert guidance on a host of matters.
If your company in Barnet uses bespoke applications, we will assess whether we can support them, but in most cases it is possible. Precisely what is included in your IT support service will be detailed in your individual contract, so you have full clarity as to what is and isn’t covered.
Why not speak to one of our friendly Barnet IT support experts today to discover how we can add value and make a difference to your business?Get in touch