Small Business IT Support
For small business IT support that gives you the competitive edge and keeps you up and running round the clock, choose PC Docs.
Because you just can’t do without small business IT support, London based PC Docs offers a professional, highly responsive service focused not just on keeping you up and running, but on helping you build a robust reputation so you can grow towards your goals. From emergency IT support to remote working solutions, from cyber security to cloud telecoms and high speed internet, we have everything you need to stay productive, efficient, and ahead of the game.
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Why should you work with PC Docs?
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PC Docs is the IT support company London businesses trust to take care of all their IT and communications needs under one roof. Why not speak to one of our friendly experts today to discover how we can add value and make a difference to your business?
Guaranteed Service Levels
Small business IT support you can rely on, without question. All PC Docs clients enjoy total peace of mind that they’ll never have to worry about response times thanks to our best in class, highly competitive Service Level Agreements.
UK-Based IT Support
A dedicated small business IT support team that you’ll feel comfortable dealing with. Your questions answered in jargon-free language, and a UK-based IT support desk that actually enjoys helping you resolve your issues.
All Issues Fixable
Thanks to the expertise of our Microsoft Certified technicians, there’s no issue you can give us that won’t be fixable. 99% of our support tickets get a response within 10 minutes, with most issues resolved remotely.
The small business IT support experts London companies trust
It’s absolutely vital to do whatever you can to remain competitive in today’s challenging marketplace. This means ensuring you have supportive service providers around you who are as dedicated to seeing your business succeed as you are. And that’s precisely what you’ll get when you choose PC Docs for small business IT support. London wide, we serve numerous smaller companies, ensuring they have the backing they need to get ahead, with affordable yet innovative, cutting-edge solutions that give them competitive advantage, and 24/7 IT support that ensures their reputation is never placed in jeopardy.
Whether you need a new office setting up from scratch with a custom designed network and high speed internet infrastructure, you are looking for remote working solutions, or are seeking to mitigate risk by putting in place a disaster recovery plan, our qualified, experienced experts are ready to share their extensive knowhow to make it all happen.
6 Top Reasons to Choose PC Docs for Small Business IT Support
When it comes to small business IT support, London businesses get to enjoy an array of reasons to engage PC Docs as their trusted IT and technology partner.
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Swift problem solving
99% of support tickets get a response within 10 minutes, and because most issues are fixed remotely, you’ll never need to hold on when it comes to getting back to work. -
Extensive knowhow
Our Microsoft Certified technicians and network engineers have all the knowhow you need for total peace of mind across every aspect of your IT infrastructure. -
Longstanding experience
We’ve been providing small business IT support since 2003, so you really can depend upon us as your long term IT partners, without question. -
Comprehensive support
Why wait for help from telecoms or software suppliers when you can hand all your support issues over to us to take the burden off your shoulders? -
5-star rated
Our 5-star reviews delight us, but we’ll always strive to do better. We want you to recommend us, so we’ll never stop trying to please. -
Jargon-free advice
We believe that small business IT support should be easy to access and a pleasure to use. Precisely why we’ve outlawed all forms of IT jargon.
Comprehensive IT Audit
FREE to all new PC Docs small business IT support clients
Our comprehensive IT audit, FREE to all new clients who take on our small business IT support services in London, is designed to identify a range of critical issues that could potentially be holding you back or lowering your competitive advantage.
Here’s what’s included in the audit, worth £1195:
- Security Assessment – antivirus, firewalls, company policies, Microsoft system updates and security patches
- Data Recovery & Security – making certain your business doesn’t face risk from insufficient or unmonitored backups
- Network Infrastructure – checking cabling meets current standards and WiFi is providing adequate, secure coverage
- Emails – review of existing email applications, checking backup processes, pinpointing any potential for speed and reliability enhancement
- Operating Systems and Software – ensuring current systems and software are up to date and in support for vital updates and critical security patches
- Hardware – performance appraisal of servers, PCs, storage drives, printers, network switches, etc. to ensure there is no risk of failure
Our IT Audit is FREE to all new PC Docs clients.
Ready to be fully supported by our IT experts? Get in touch today for your FREE IT consultation.
What Our Clients Say
Chiller Box
Marios Poumpouris
John and his IT support team at PC Docs have been a real asset to us at Chiller Box… We can focus on our customers, leaving PC Docs to deal with any day to day IT issues arising.
Karidis Clinic
Deborah Vine
It was the best decision we could have made… No issue is too small and support response times are swift and carried out in a polite and caring manner.
Andrew Stevens
Cos Eleftheriou
Thanks to you and your team, everything went to plan and happened as it was supposed to! Our move went seamlessly and you guys went the extra mile!
Forty Group
Stephen Fixman
We have used PC Docs for 10 years now. As with most companies when our IT goes wrong we need it dealt with asap… PC Docs do this for us and they do it very well.
HNAS
Helen Nicolas
Switching to PC Docs was the best decision we made for our growing practice…PC Docs has truly taken all the stress of IT from us.
A few words from our clients
A pleasure to work with. Friendly and efficient. Competitive pricing. Tailored solutions. “A real asset to us.” We’re so proud of our reviews, we’d like to share them with you.
27 reviews
Our Partners
PC Docs
- Sales: Sales 0333 320 8338 (opt. 2)
- Support: Help desk 0333 320 8338 (opt. 1)
- Email: Sales 0333 320 8338 (opt. 2)
Southgate Office Village
Block F
288 Chase Road
London
N14 6HF
Our small business IT support services cover fully-comprehensive onsite visits, as well as unlimited remote IT support. Our UK-based helpdesk is managed by highly experienced and fully qualified Microsoft Certified technicians, always delighted to help you during regular business hours. We also offer emergency IT support services with a dedicated hotline, so you can enjoy a round the clock response for all your small business IT support emergencies.
Yes, we do. Our fully managed IT support service encompasses continuous responsibility for every aspect of your IT and telecoms systems. From managing cloud backups to checking all the latest updates and software versions are installed on your systems, to network efficiency audits and troubleshooting, everything our small business IT support team does for you revolves around boosting the efficiency and productivity of your business, and upholding your reputation and brand loyalty.
Yes, we do. Our fully managed IT support service encompasses continuous responsibility for every aspect of your IT and telecoms systems. From managing cloud backups to checking all the latest updates and software versions are installed on your systems, to network efficiency audits and troubleshooting, everything our small business IT support team does for you revolves around boosting the efficiency and productivity of your business, and upholding your reputation and brand loyalty.
We offer a guaranteed two-hour response time for all small business IT support issues, although 99% of support tickets get a response within just 10 minutes. Our qualified IT experts are adept at identifying issues in super-fast time, so you’ll rarely have to wait too long for a problem to be resolved.
We certainly can. And we can provide small business IT support to your remote workers across London as well. We offer everything a small business needs for successful remote working, from cloud phone systems and mobile services to virtual servers, hosted email and web conferencing.
We have exceptionally in-depth knowledge and experience, meaning we are able to resolve the majority of IT issues, as well as provide expert guidance on a variety of technology matters.
If your small business uses bespoke applications, we will assess whether we can support them, but in most cases the answer will always be yes. Exactly what is included in your IT support service will be clearly documented in your individual contract, so you will always be clear on what is covered.
We provide an onsite small business IT support service London wide, although we tend to deal with most issues without the need for an in-person visit. For you this means a faster turnaround, plus reduced costs because we don’t have to charge for travelling time.
Our remote IT support service allows us to access your systems from our office, swiftly identifying and resolving issues and getting you back to work quickly.
Ready to learn more about the benefits of using PC Docs for small business IT support?
Speak to one of our helpful small business IT specialists today and discover how we can bring valuable reassurance into your business.
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