Emergency IT Support

Looking for a reliable emergency IT support partner who puts YOU first? Look no further than PC Docs, where keeping your business up and running is our priority.

What does emergency IT support mean to you? Problems resolved in super-quick time? Priority treatment for high-risk issues? Support from a team that has all the answers, knows precisely how to avert a crisis and has the expertise required to fix every challenge? If so, we’re on the same wavelength, because that’s what emergency IT support means to us too.

27 reviews

Why should you work with PC Docs?

of our clients are completely satisfied with our expert IT support

of IT support tickets are responded to within 10 minutes

of new clients wish they made the switch earlier!

Contact Us

PC Docs is the IT support company London businesses trust to take care of all their IT and communications needs under one roof. Why not speak to one of our friendly experts today to discover how we can add value and make a difference to your business?

Service Guarantee

PC Docs clients enjoy the reassurance of SLA-backed emergency IT support services with the guaranteed turnarounds they need for a smooth-running business, with reduced risk levels.

UK Support

At PC Docs, we speak only one language, and that’s jargon-free, plain English. For frustration-free emergency IT support London and Hertfordshire wide, you can turn with confidence to our team.

Trusted Expertise

You can rely on our expertise and experience to resolve your emergency IT support issues swiftly. 99% of our support tickets get a 10-minute response, with the majority of problems fixed remotely.

Emergency IT Support Services for London & Hertfordshire Businesses

Experienced, highly qualified technicians. A team that’s totally committed to supporting your business. And a service guarantee that local companies have trusted since 2003.

At PC Docs, we offer a comprehensive range of IT support services, including emergency IT support, remote working solutions, IT security, disaster recovery, cloud telephone systems and online backups. We’re also well-known for our networking infrastructure and internet connectivity expertise too. So, whatever you need from an IT company, you’ll find it here at PC Docs.

6 Top Reasons to Choose PC Docs for Emergency IT Support

When it comes to emergency IT support in Hertfordshire and London, businesses have many reasons to opt for PC Docs as their partner of choice.

Speed
Nothing but the swiftest problem solving, with 99% of support tickets taking just 10 minutes to respond to, and most issues fixed remotely.
Knowhow
The in-depth expertise you need for peace of mind. Our Microsoft Certified technicians are yet to come across anything they can’t resolve.
Experience
We’ve been providing emergency IT support services to London and Hertfordshire businesses since 2003, so there’s nothing we can’t fix.
Support
Frustrated trying to get help from software or telecoms suppliers? You can hand all that over to us, freeing up your time for better things.
5-Star Ratings
We’re proud of our 5-star reviews, but it doesn’t mean we’ll stop trying. Our goal is for you to be satisfied enough to recommend us.
Jargon-Free
There’s nothing worse than IT jargon. PC Docs clients have always understood our advice, and that’s the way it’s going to stay.

Comprehensive IT Audit

FREE to all new PC Docs emergency IT support clients.

Our goal is to reduce our clients’ risk levels and to enhance their IT experience so they can enjoy a boost to productivity and that all-important ongoing reassurance.

Our comprehensive IT audit, FREE to all new PC Docs emergency IT support clients, is designed to reveal a range of critical issues that could be slowing you down or preventing your business from reaching its full potential.

Here’s what’s included in the audit, worth £1195:

Security Assessment – antivirus, firewalls, company policies, Microsoft system updates and security patches
Data Recovery & Security – making certain your business doesn’t face risk from insufficient or unmonitored backups
Network Infrastructure – checking cabling meets current standards and WiFi is providing adequate, secure coverage
Emails – review of existing email applications, checking backup processes, pinpointing any potential for speed and reliability enhancement
Operating Systems and Software – ensuring current systems and software are up to date and in support for vital updates and critical security patches
Hardware – performance appraisal of servers, PCs, storage drives, printers, network switches, etc. to ensure there is no risk of failure

Our IT Audit is FREE to all new PC Docs clients.

Ready to be fully supported by our IT experts? Get in touch today for your FREE IT consultation.

Cloud Solution Enables Flexible Working for Customer-Focused Business

Looking for a reliable emergency IT support partner who puts YOU first? Look no further than PC Docs, where keeping your business up and running is our priority. What does emergency IT support mean to you? Problems resolved in super-quick time? Priority treatment for high-risk issues? Support from a team that has all the answers, knows precisely how to avert a crisis and has the expertise required to fix every challenge? If so, we’re on the same wavelength, because that’s what emergency IT support means to us too.

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What Our Clients Say

Chiller Box

Marios Poumpouris

John and his IT support team at PC Docs have been a real asset to us at Chiller Box… We can focus on our customers, leaving PC Docs to deal with any day to day IT issues arising.

Karidis Clinic

Deborah Vine

It was the best decision we could have made… No issue is too small and support response times are swift and carried out in a polite and caring manner.

Andrew Stevens

Cos Eleftheriou

Thanks to you and your team, everything went to plan and happened as it was supposed to! Our move went seamlessly and you guys went the extra mile!

Forty Group

Stephen Fixman

We have used PC Docs for 10 years now. As with most companies when our IT goes wrong we need it dealt with asap… PC Docs do this for us and they do it very well.

HNAS

Helen Nicolas

Switching to PC Docs was the best decision we made for our growing practice…PC Docs has truly taken all the stress of IT from us.

A few words from our clients

A pleasure to work with. Friendly and efficient. Competitive pricing. Tailored solutions. “A real asset to us.” We’re so proud of our reviews, we’d like to share them with you.

27 reviews