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How to Make a Cyber-Crime Report
03rd February 2021

Cyber-attacks are a very serious threat to businesses of all sizes. Whilst the data breach stories that hit the headlines tend to focus on larger organisations, the fact is that up to 88 per cent of UK companies have been victims of cyber breaches over the past twelve months. 65,000 hacking attempts are made on small to medium sized businesses every day, with 4,500 of those proving successful.


So, what to do if the worst happens and your business becomes the victim of cyber-crime? How do you make a cyber-crime report, and what else do you need to do? Here we take you through the steps you will need to follow should a cyber-attack occur within your organisation.


Where to report cyber-crime


Action Fraud is the UK’s national reporting centre for fraud and cyber-crime. This is where to report fraud if you have been scammed, defrauded or experienced cyber-crime.


You can make a cyber-crime report to Action Fraud 24 hours a day, seven days a week using their online reporting tool. The tool helpfully guides you through simple questions to identify what has happened. Advisers are available around the clock for help and guidance should it be required.


It is worth registering with Action Fraud when you report an issue, as it will allow you to save and resume a partially completed report, track report progress, add information and receive updates by email.


You can also make a cyber-crime report by calling 0300 123 2040 Monday to Friday, 8am-8pm.


How to report a live cyber-attack


If you are a business, charity or other organisation which is suffering a live cyber-attack, you should call 0300 123 2040 immediately. This service is available 24/7.


What to do following a cyber security incident


Businesses that have suffered a cyber-attack or other cyber security incident will usually need to report the event to the Information Commissioner’s Office (ICO). Under the General Data Protection Regulation (GDPR), businesses are legally bound to also report data breaches to the ICO within 72 hours.


The GDPR requires businesses to record all data breaches, regardless of whether or not they need to be reported to the ICO. It is necessary to document the facts regarding the breach, the effects of the breach, and the remedial action taken.


How to report scam emails?


Scam emails, or phishing emails, are a major problem and can lead to very serious cyber-crimes.


You can help stop fraudsters in their tracks by reporting scam emails to Action Fraud. All reports are forwarded to the National Fraud Intelligence Bureau (NFIB) run by the City of London Police for collation and analysis. Reporting scam emails allows crucial intelligence to be gathered and preventative action to be taken.


For advice on how to identify fake or phishing emails, and how to handle them, take a look at the Action Fraud guidance on scam emails.


How to protect against cyber-crime


Bearing in mind that the issue of cyber-crime has considerably worsened during the pandemic, it is vital that every attempt to defraud using online means is exposed by making a cyber-crime report so that these criminals are identified and punished.


Cyber-attacks have the ability to cause untold damage to a business in terms of financial loss and reputational damage.


Data breach fines can be substantial, such as the one in the sum of £1.25 million levied by the ICO on Ticketmaster UK for failing to keep its customers’ personal data secure.


Having a cyber security policy and a set of protective measures in place is vital if you want to mitigate the chances of such an issue affecting your business.


Protect your business from damaging cyber-attacks with help from PC Docs


At PC Docs, we offer a fully comprehensive package of cyber security solutions, all of which can be tailored to suit your individual business needs and cyber risk assessment.


Our services include firewall and antivirus installation, internet and spam filters, and anti-malware and adware. Tap into our expertise to keep your organisation, including any remote workforce you may have, secure online, so that you never have to face the costly and damaging consequences of a cyber-breach.

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