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Remote working may have become the talk of the business world this year, having been the solution to the pandemic-induced lockdown and social distancing measures. But in actual fact, working away from the office has formed a vital part of critical business continuity plans for numerous forward-thinking organisations for some time. So, even if you haven’t experienced the need to work remotely so far, now is as good a time as any to start making plans just in case it does become necessary. With this in mind, read on as we share our insights into three of the top remote working IT solutions that will make it all possible for you.
A virtual desktop is a cloud based version of a user’s physical desktop. It allows access to all their usual files, documents, data and apps, but instead of having to sit at their usual PC in the office, they can login via the internet from any device, in any location.
Numerous benefits are offered by the virtual desktop. These include reduced security risks; increased control over the use of applications; lowered costs and enhanced freedom.
Operating a virtual desktop is a lot safer than allowing staff to keep local copies of files on their remote devices, and way more secure than letting them to use their own applications to work from.
Not only does a virtual desktop ensure all software applications are fully up to date and protected by the latest security patches, it will also keep data safeguarded on your own company servers and protected by your firewalls so that it is less likely to be subject to local malware or ransomware attacks, as well as data loss or corruption. This also ticks the GDPR compliance box for your organisation.
We’ve already ascertained that a virtual desktop is beneficial to remote work solutions, but if you are allowing access to your company servers via Windows Remote Desktop Protocol (RDP) or similar, then you are effectively opening your network to the entire internet. This could pose a significant security risk for your business.
The solution is a virtual private network, or VPN. A VPN connects a remote user’s device directly into the company’s internal network, bypassing the internet, and all its dangers.
This means that cyber criminals cannot see your company’s remote server, and therefore won’t be in a position to intercept communications between your workforce and your network. This makes it safe to work even from a public WiFi connection.
Cloud phone systems, another remote working IT solution, work by transmitting calls over the internet, rather than though a traditional physical exchange. This means that an organisation’s phone system can be used outside of the premises, without any interruption in service, and without customers knowing any different.
A cloud phone system, also known as cloud VoIP, allows calls to be made and received via PCs, smartphone apps or regular handsets. These systems are plug and play, so users can instantly set themselves up anywhere there’s an internet connection, so seamless lines of communication are maintained, wherever your teams are working from. Because calls are made over the internet, this means that network tolls are avoided, allowing local, regional, national and international offices can all be connected, without incurring any call charges.
Features abound, from video conferencing to call recording, call transfer, voicemail to email, multi-line conferencing, auto-attendant and many more. It is literally like having your work phone system at your fingertips, ready to use wherever you are working from.
At PC Docs, we offer a variety of remote working IT solutions, all geared up to set your business free to work from wherever is most convenient.
Why not get in touch today to find out more about the remote tech services London businesses have been relying on to help them through times of crisis? Our helpful experts are ready to tailor a remote work solution to suit your precise requirements.