Members Login
User Name:
Password:

IT Support
VPN
Network Support
IT Consultancy
IT Security
ADSL
Remote Backup
Case Studies

IT Support Company London > Business IT Support > Server Monitoring London

Server Monitoring London

Why wait for server problems to occur?

Our pro-active support ensures that your servers and network are monitored by our help desk 24 hours a day 7 days a week. Our software installs on to your servers and monitors all critical components such as your email, anti-virus, disk storage space and much more (please call for further details). In the event that a critical service fails, back up hasn't completed our help desk are alerted and can begin to deal with the problem without you being aware that one existed in the first place. We can see if the anti-virus is working as it should and also that your back up has completed correctly all at the click of a mouse.

Below are the details of what our Proactive support service monitors on your server and network. This is a basic package and can be expanded with further options. Please contact us with your requirements.

24x7 round - the - clock instant checks
SERVICE	DESCRIPTION
Server monitoring	Checks all Windows services and disk space on the server. Includes Exchange "Bad Mail" folder check, system' Event Viewer etc.
PING checks	Provides facility for checks on network devices, remote offices or remote devices.
Daily safety - check services
SERVICE	DESCRIPTION
Daily backup check	Ensures backup has completed successfully. If not, an alert message is sent to us.
Daily anti-virus check	Ensures that the anti-virus software is using the most up to date pattern files. If not, an alert message is sent to us.
Exchange Information Store size check	Ensures that the size of Information Store does not get above threshold set by you. If it does, an alert message is sent to us.
Physical Health Check	We can look for smart disk alerts, check if any disk has failed and even look for failed memory. If there is a problem it will alert us immediately.
Hacker check	It watches out for anyone trying to gain access to your system. We are always kept informed.

Below you can see the screenshot of our control panel - this is exactly what we see when the agent software installed on your server sends the information to our helpdesk.

Why we recommend it ?

Many problems related to today's IT systems start before you can see any error messages. Monitoring allows us to find out about the problem before your system crashes. Having this information we can quickly take the necesary action against it and fix your system without interrupting your work.

How it works ?

It's very simple. All you need is an "agent" software (provided by us) and a working internet connection. The agent software collects information from the server and sends it to our helpdesk control panel. The agent works as a background process and uses very little resources on the server, so as not to affect performance.

How can I get it ?

Simply call us on: 0845 644 9494 or use this link to contact us in order to obtain the service.

About PC Docs | IT Support Case Studies | News | T & C's | Contact Us

Server Monitoring London

Why wait for server problems to occur?

Why we recommend it ?

How it works ?

How can I get it ?

Network Support London

IT Support Services London

Computer Repair Services London

IT Support Company

Computer Maintenance London