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IT Support
> IT Support Contracts London > Premier IT Support
Contracts
Premier IT Support Contracts London
At PC Docs we offer three levels of IT support contracts for our
customers and our Premier IT support contracts are proving to be very popular with
companies who are based in the London area and the surrounding counties including Hertfordshire
(Herts),
Buckinghamshire (Bucks),
Surrey,
Kent,
Essex and
Middlesex (Middx).
PC Docs offer bespoke IT support contracts so please contact
us.
We can arrange an IT support contract to suit
every individual or business requirement and budget. Our IT Support Contracts fees are based
on a per PC and Server per annum basis with no hidden charges. You can keep control
of your business IT support expenses with a fixed price.
PC Docs offer bespoke IT support contracts so please contact
us.
Premier IT Support Contracts
Premier IT Support Contracts offers the support and maintenance levels of having
your own in-house IT department.
Premier IT Support Contracts include:
- Unlimited phone or e-mail access to the PC Docs Help Desk Mon-Fri, 09.00-18.00*
- Unlimited remote 'fix' system access
- Unlimited on-site support
- Quarterly on-site visits, or remote access for hardware and software updates
- Repair or replacement to all damaged hardware with no labour charges. If the hardware
cannot be replaced, we will offer you a replacement at cost price and will install
and reconfigure at no extra charge
- 8 hour on-site response time on PC's
- 4 hour on-site response time on Servers
- Switches, hubs, broadband routers and firewalls are included FREE of charge
IT Support
Our range of IT Support Contracts are illustrated in the table below.
Please contact us for more details.
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